Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.800 € Gross/Month
- Location
- Tumeltsham
- Working Model
- Onsite
Job Summary
In this role, you will handle technical customer inquiries via phone and email, assist with RZL program installations, provide system environment advice, create documentation, and participate in internal projects to improve support processes.
Job Technologies
Your role in the team
- Handling of technical customer inquiries via phone and email
- Support for our users with RZL program installations and consultation on questions regarding the system environment.
- Creation of technical documentation and ongoing improvement of our materials.
- Participation in internal projects to further develop the team and support processes
This text has been machine translated. Show original
Our expectations of you
Education
- A completed technical education (HTL, IT apprenticeship)
Qualifications
- Good MS Windows and network knowledge
- Strong communication skills, team-orientedness, and a willingness to learn with an open personality
- Very good knowledge of German
Experience
- At least 2-3 years of practical professional experience in the IT sector
- Ideally, experience in SQL Server administration.
This text has been machine translated. Show original
What we offer
- A comprehensive onboarding and support in the new area of responsibility.
- Ongoing professional development to stay up-to-date.
- Agile organizational form Holacracy
- Advantages of a family-oriented employer who prioritizes people and offers numerous benefits.
- A crisis-proof, stable environment at a renowned employer.
- The IT collective agreement applies, with a gross monthly salary starting at EUR 2,800 for a 38.5-hour workweek. The actual salary depends on your professional experience and qualifications and will be agreed upon jointly.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🍼Day Care for Kids
Health, Fitness & Fun
Food & Drink
More net
Job Locations
This is your employer
RZL Software GmbH
Tumeltsham
As one of the largest software houses in Austria's Innviertel region, RZL Software GmbH has been developing innovative software solutions for tax consultants and businesses in accounting for over 40 years. Our products are used daily by over 16,000 businesses across Austria, making us a market leader in SME accounting. We're proud to offer reliable and user-friendly software that helps our customers run their operations more efficiently.
Description
- Company Size
- 50-249 Employees
- Founding year
- 1983
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Culture
3.6Workingconditions
4.1Engineering
3.3Career Growth
4.0
Customer Support Technical Support - 1st & 2nd Level
- Salary
- from 2.800 € Gross/Month
- Location
- Tumeltsham
- Working Model
- Onsite
- Diversity
- Open for all genders
