Job
- Level
- Experienced
- Job Field
- IT, Support, Database
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 46.000 € Gross/Year
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you will analyze source code of the MIC GTM Suite, respond to technical inquiries from international customers, document solutions, and ensure smooth software operation in 2nd level support.
Job Technologies
Your role in the team
- As a Software Support Engineer, you provide timely support to international customers and Key Users of the MIC Global Trade Management (GTM) Suite, analyze source code, and document knowledge in our knowledge base to keep the software running.
- Support our international customers and Key Users in the application of our software products and ensure that solutions are rolled out in a timely manner (2nd level support).
- Answer technical and functional inquiries from customers regarding MIC GTM-Suite.
- Analysis of the source code of the MIC GTM-Suite (Java, Oracle PL/SQL, SQL).
- Document knowledge (technical notes and articles).
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Our expectations of you
Education
- Computer science education (HTL, FH, university) with some years of relevant work experience.
Qualifications
- Good knowledge in JAVA, SQL and relational DB.
- Very good English and German (spoken & written).
- Service orientation and good communication skills.
- Independent and structured way of working.
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What we offer
- We are legally obliged to disclose the minimum salary for this position, which is € 46,000 gross per year (full-time employment).
- We offer a higher salary in line with your qualifications and experience.
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Benefits
Health, Fitness & Fun
- 🧠Mental Health Care
- 🚲Bicycle Parking Space
- 💰Team Budget for Free Use
- 👩⚕️Company Doctor
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- ⚽️Tabletop Soccer, etc.
- 👨🏻🎓Mentor Program
- 🙂Health Care Benefits
- ♿️No Physical Barriers
- 🤫Relaxation Rooms
- 🚲Jobbike
Work-Life-Integration
- 😇Time for External Voluntary Work
- 🕺No Dresscode
- 🧳Relocation Support
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
- 🅿️Employee Parking Space
- 🏖️Workation
- 🍼Day Care for Kids
More net
- 🛍Employee Discount
- 🎁Employee Gifts
- 👴🏻Company Retirement Provision
- 📱Company Phone for Private Use
- 💻Company Notebook for Private Use
- 💰Bonus Commisions
- 🏝️Summer and Christmas Bonus
- 🚙Poolcar
- 🚎Public Transport Allowance
- 🚂Climate Ticket
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
MIC
Linz, North Klongtoey, Wattana, Col. Juárez, Delegación Cuauhtémoc, Vadodara, Southfield, Vancouver, Schaffhausen, Salzburg, Wien, Hagenberg, Erlangen, Antwerp
We automate Customs & Trade Compliance processes for multinational companies, ensuring that international trade regulations and agreements are complied with efficiently and safely. MIC is the world's leading provider of global Customs and Trade Compliance software solutions. Our software is used by over 800 customers in over 55 countries on six continents.
Description
- Company Size
- 250+ Employees
- Founding year
- 1988
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization, Internet, IT, Telecommunication, Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(5 Reviews)Engineering
3.5Workingconditions
4.6Career Growth
4.1Culture
4.5
Software Support Engineer
- Salary
- from 46.000 € Gross/Year
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply
