Level: Experienced

Job Field: IT, Support, System

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 50.000 € Gross/Year

Location: Wels

Working Model: Onsite

Job Summary

In this role, you will work in first and second-level support, manage hardware and software, optimize processes, and document IT workflows to enhance user experience and IT security.

Your role in the team

First- and Second-Level Support for employees regarding IT inquiries and issues.
Management, installation, and maintenance of hardware and software components.
Technical implementation and support of process requirements in collaboration with specialist departments.
User and rights management as well as support for IT security measures.
Documentation of IT processes, systems, and support cases.

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Our expectations of you

Qualifications

Basic knowledge of Microsoft environments, hardware, and standard software.
Structured and solution-oriented way of working.
Strong communication skills and a service-oriented approach when dealing with users.
Interest in digitalization and process optimization.

Experience

Completed HTL with a focus on Computer Science/Information Technology and/or several years of practical experience in the IT environment.

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What we offer

Varied activity in a committed team.
Comprehensive training and development opportunities.
For this position, we guarantee an attractive and market-appropriate compensation package that is based on your qualifications and professional experience.
The minimum annual salary for this position is EUR 50,000 gross (including special payments) on a full-time basis.
You can find more information in our collective agreement.