Job
In this role, you actively participate in the development and maintenance of software tools, conduct tests, provide onsite customer support, and ensure seamless software-hardware integration in a dynamic environment.
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Your role in the team
- The group you'll be a part ofIn the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products.
- We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry.
- The impact you'll makeAs a Software Support and QA Engineer at Lam, you will be at the forefront of innovation by troubleshooting and debugging software programs.
- Your role is pivotal in developing software tools that support design, infrastructure, and technology platforms.
- Your expertise will determine hardware compatibility and influence design, ensuring seamless integration between software and hardware.
- In this role, you'll make an impact across Lam's entire product portfolio of equipment working within our centralized software engineering team, collaborating with some of the brightest minds in the industry.
- be involved in all phases of the software development (SW) lifecycle, including the testing, analysis and maintenance of the software system
- participate in the SW deployment process ensuring qualified Software Products are successfully installed at our customer's facilities
- Perform troubleshooting of system software related issues
- perform in-house & onsite support of customer install base and resolution of customer issues
- test, troubleshoot and propagate errors clearly to SW and HW Development Engineers
- setup and maintain tool simulators, testing environments, lab support to reproduce issues found in field and verify SW solutions
- understand customer technology & productivity needs and feedback those requirements into software development
- Prepare presentations for Lam internal stakeholders and customers, traveling worldwide wherever semiconductor customers are located (up to 25%).
Our expectations of you
Education
- Technical education in software and hardware - minimum HTL / technical high school -
- High degree of initiative, flexibility, and ability to work in a team
Qualifications
- electrical engineering, software engineering or similar
- Excellent computer, troubleshooting, and statistical process control skills
- Proficient oral and written communication skills in English
- Gutes Wissen über Betriebssystemprinzipien und grundlegende Hardwarefähigkeiten
- Ability to establish successful relationships in a multicultural environment with external and internal customers
- Structured Working Style (attention to details)
Experience
- Professional experience would be an asset, but not a requirement
What we offer
- This position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry in the occupation group E depending on educational background.
- A higher payment is negotiable depending on education, expertise and skills.
- The monthly salary is paid 14 times per year.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Villach
Lam Research Corporation has been one of the largest manufacturers of manufacturing machines for the semiconductor industry for over 30 years. The company has 6600 employees worldwide and branches in all of Asia, Europe, and North America.
- 250+ Employees
- 1980
- English
- Established Company
- Hybrid, Onsite
- Electronics, Automatization
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