Job
- Level
- Experienced
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.076 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure the stable operation of cryptographic systems, analyze incidents, process service requests, and optimize existing services while expanding internal team expertise.
Job Technologies
Your role in the team
- Ensuring a stable and highly available operation of cryptographic core systems.
- Providing, maintaining, and further developing product-specific components for reliable system operation.
- Independent analysis and resolution of incidents within the scope of incident and problem management (07:00–17:00).
- Implementation of service requests as well as continuous optimization of existing services.
- Active participation in release management in close coordination with Operations and Product Management.
- Technical and security-related expertise to support ongoing projects.
- Continuous development and transfer of internal team know-how related to customer processes.
- Participation in on-call duties within the scope of maintenance windows or project-related requirements.
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Our expectations of you
Education
- Completed technical education (HTL, FH, university) or an equivalent practical qualification.
Qualifications
- Extensive experience in second-level support.
- Knowledge of database systems (MS SQL, Oracle, MS Server, or PostgreSQL) is an advantage.
- Willingness to undergo security clearance in accordance with § 55 of the Security Police Act.
- Very good spoken and written German skills.
Experience
- At least 3 years of experience in heterogeneous IT system landscapes.
- Proficient in Windows and Linux environments with initial experience in container platforms such as OpenShift.
- Ideally, ITIL knowledge or experience in IT service management.
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