Job
- Level
- Junior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Apprenticeship
- Salary
- from 960 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this apprenticeship, you support user support, plan installations, analyze issues in hardware and software, and build customer relationships. Experienced IT colleagues guide you step by step into responsible tasks.
Your role in the team
In your training, you will learn:
- Participation in user supportunder the guidance of experienced colleagues- You assist in handling IT requests and learn the professional management of support cases.
- Supportin the planning and implementation of installations – together with the on-site team and the headquarters in Vienna.
- Supporting Collaborationduring maintenance and service operations – on-site, by phone, or remotely – including installation and support of workplace solutions.
- Gradual IntroductionIn fault analysis and troubleshooting: You will learn to identify, document, and resolve issues in hardware, software, and network areas.
- Participationin the management of existing clients and in building long-term customer relationships.
- You will work closely with experienced IT colleagues and will be gradually introduced to responsible tasks.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed formal education (compulsory schooling, HTL, Matura, or equivalent).
Qualifications
- Completed formal education (compulsory schooling, HTL, Matura, or equivalent).
- Numbers, technology, and contexts are your forte – especially in Math and Physics; German and English are no problem for you.
- Enthusiasm for IT, whether hardware or software, networks, or new technologies.
- You think logically, approach challenges in a structured manner, and enjoy finding solutions.
- You enjoy communication – both in person and over the phone.
- You work reliably, accurately, and bring a healthy dose of curiosity.
- Team player with initiative: You enjoy working with others but are also confident in taking on and implementing tasks independently.
This text has been machine translated. Show original
What we offer
- Top teaching with strong future prospectsthe best conditions for your career in IT.
- Varied tasks- not monotonous everyday life, but exciting insights into various IT areas.
- Dedicated apprentice supervisors– experienced contacts who will accompany, support, and promote you.
- Modern equipmentcurrent tech stuff that makes working more enjoyable.
- Prime Location & Modern OfficeExcellent public transport connections plus a garage for car or bike.
- Team Events & Pizza Friday– experiencing things together, laughing, and growing as a team.
- Start from 01/09/2026.
- Apprenticeship: 4 years.
- Vocational School: 1060 Vienna.
- The apprentice income for the apprenticeship position as an Information Technology Apprentice - Focus on System Technology is 960.00 EUR gross per month in the first year of apprenticeship.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
HXS GmbH
Wien
HXS GmbH provides tailored IT services that help companies manage their IT infrastructure efficiently. With a focus on digital communication solutions and virtualization, it supports businesses in their digital transformation.
Description
- Company Size
- 1-49 Employees
- Founding year
- 2011
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Teaching IT systems engineering
- Salary
- from 960 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply