Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 53.000 € Gross/Year
- Location
- Gemeinde Klosterneuburg, Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will design secure and scalable IT infrastructures, manage digital services, optimize their performance, proactively solve issues, and implement new technologies.
Job Technologies
Your role in the team
- Excellent research needs state-of-the-art IT infrastructure and innovative digital services.
- With a team of about 50 experts, we will redesign the Institute's digital landscape over the next few years and implement an ambitious digital transformation programme to facilitate the rapid growth of the Institute.
- Our focus is on building secure, scalable, and highly available IT services that enable world-class research.
- As part of our IT Support team, you will be responsible for designing, operating, and improving the Institute's IT infrastructure and digital services.
- You will ensure high availability, security, and performance of critical systems in a complex research environment.
- Analyze system and business requirements and translate them into technical infrastructure designs.
- Install, configure, maintain, and support IT infrastructure components and digital services across on-premises and cloud environments.
- Monitor system performance and availability, proactively identify issues, and troubleshoot incidents and problems to ensure service stability.
- Implement and maintain security measures including system hardening, access control, patching, backup, and recovery strategies.
- Plan and execute system upgrades, migrations, and infrastructure changes with minimal downtime and operational risk.
- Drive automation of operational tasks (deployment, configuration, monitoring, provisioning) to improve efficiency, reliability, and scalability.
- Maintain accurate and up-to-date documentation of system architectures, configurations, and operational procedures.
- Collaborate with internal IT teams, researchers, and external vendors to deliver and support complex IT infrastructure solutions.
- Evaluate and introduce new technologies to improve scalability, resilience, security, and cost efficiency.
- Provide 2nd and 3rd level support for infrastructure-related incidents and outages.
- Follow ITIL-based service management processes.
This text has been machine translated. Show original
Our expectations of you
Education
- Higher technical education (university degree in Computer Science, IT, or equivalent experience).
Qualifications
- Strong knowledge of Linux/Unix and/or Windows Server environments.
- Solid understanding of networking (IP, switching, routing, firewalls).
- Vertrautheit mit cloudbasierten MDM-Plattformen wie Microsoft Intune oder ähnlichen Geräteverwaltungstools.
- Proficiency in at least one scripting or programming language (e.g., Bash, Python, PowerShell).
- Good understanding of IT security principles and operational best practices.
- Strong analytical and problem-solving skills for complex technical environments.
- Ability to work independently while collaborating effectively in a team environment.
- Excellent communication skills in English; German is a plus.
Experience
- Several years of experience as a System Engineer or in a similar infrastructure-focused role.
- Experience with virtualization technologies and enterprise infrastructure environments.
- Experience with VoIP systems, print server administration, and endpoint management solutions.
- Experience with ITSM tools and ITIL-based operational processes.
This text has been machine translated. Show original
What we offer
- Full Time (40 h/w).
- Klosterneuburg near Vienna, Austria / Home Office possible.
- € 53,000 gross/year.
- This position comes with possible overpayment depending on education, qualification and work experience.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Institute of Science and Technology Austria (ISTA)
The Institute of Science and Technology Austria (ISTA) is a young, international research institution dedicated to graduate education, science education, and cutting-edge research in the physical, mathematical, computer, and life sciences.
Description
- Company Size
- 250+ Employees
- Founding year
- 2007
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Education System, Science, Research
IT Support System Engineer
- Salary
- from 53.000 € Gross/Year
- Location
- Gemeinde Klosterneuburg, Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
