Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this position, you will assist users with hardware and software issues, manage IT assets, and participate in exciting rollouts and software trainings. You will structure and address incidents, escalating complex cases as needed.
Job Technologies
Your role in the team
- Direct support for users with hardware and software issues in the client environment as well as processing tickets.
- Structured assessment of disruptions and targeted escalation of complex issues to central IT departments.
- Responsibility for IT asset management as well as the proper setup and dismantling of workstation hardware.
- Active participation in exciting IT rollouts, hardware renewals, and the implementation of new software tools.
- Conducting training sessions on the use of IT infrastructure and promoting self-help (Self-Service).
This text has been machine translated. Show original
Our expectations of you
Education
- Completed IT education (HTL, technical school, apprenticeship) or a comparable practical qualification.
Qualifications
- Solid knowledge in Windows client environment, modern workplace IT, and basic network understanding.
- Relevant professional experience in IT support and routine handling of ticket systems.
- Strong service orientation as well as a friendly and professional demeanor towards users.
- Fluent German skills for location support as well as good English skills for international collaboration.
This text has been machine translated. Show original
What we offer
- A diverse and secure area of responsibility within an internationally operating organization.
- Exciting collaboration with IT experts across Europe and global central departments.
- Modern company restaurant directly on site.
- Diverse opportunities for further training and professional development.
- Exclusive discounts with numerous partners and brands.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Randstad Austria GmbH
Die Randstad Austria GmbH ist der österreichische Ableger der niederländischen Randstad N.V., dem weltweit führenden Personaldienstleister. Das Unternehmen fungiert als Bindeglied zwischen Arbeitssuchenden und Unternehmen.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Workplace Specialist
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
