Logo AGES

Head of IT Operations

New

Job

  • Level
    Lead
  • Job Field
    IT, Network, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    80.480 to 87.017€ Gross/Year
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this responsible position, you lead the IT operations team, plan the IT infrastructure roadmap, and manage projects aimed at increasing efficiency and IT security.

    Job Technologies

    Your role in the team

    • You will assume the professional, organizational, and disciplinary leadership of the IT Operations department with approximately 30 employees; about 16 of them report directly to you, and a group of around 14 employees is managed through a group leader.
    • You ensure a stable, high-performance, and future-oriented operation of the IT infrastructure as well as professional service support.
    • You strategically develop the department, actively promote your employees, and are responsible for budget and resource planning.
    • You manage the department based on clear objectives - quality, productivity, cost-effectiveness, and adherence to deadlines - and ensure the consistent implementation of necessary IT security measures.
    • You plan and oversee the IT infrastructure roadmap and lead strategic as well as operational change initiatives to success.

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    Our expectations of you

    Education

    • Completed relevant IT education (university, FH or HTL) and several years of disciplinary leadership experience, ideally in the area of IT Operations or IT Infrastructure — preferably including leadership of managers as well as solid knowledge in the operation, planning, and further development of complex IT infrastructures and IT architectures, especially in data center operations.

    Qualifications

    • Broad technological understanding in the following areas: server operating systems (Microsoft Windows Server, Linux); virtualization (e.g., VMware, Hyper-V) and container technologies; storage, backup, and recovery solutions; database systems and technologies; network technologies (LAN/WAN, firewalls, load balancing); cloud and hybrid architectures (e.g., Microsoft Azure, M365); monitoring and automation solutions.

    Experience

    • Experience with IT Service Management according to ITIL as well as with common ITSM tools.
    • Knowledge of relevant security and compliance standards (e.g., ISO 27001, NIS2) as well as experience in emergency and business continuity management is advantageous.
    • Strong leadership, communication, and implementation skills, entrepreneurial thinking, a service- and solution-oriented work approach, as well as proven experience in project and process management and in steering complex organizational units.

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    What we offer

    • Responsible leadership position with significant scope for shaping and societal relevance.
    • Work location: Spargelfeldstraße 191, 1220 Vienna; Full-time (37.5 hours per week); Start date: to be agreed.
    • The classification is in accordance with the AGES collective agreement.
    • The collective agreement gross annual salary for full-time employment ranges from €80,480.40 (M1/1) to €87,017.00 (M1/12), with the possibility of overpayment.
    • The target level for this position is M1.

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    Benefits

    Work-Life-Integration

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    Health, Fitness & Fun

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    AGES

    AGES

    Wien

    The AGES is a company owned by the Republic of Austria. The owners are the Federal Ministry of Labour, Social Affairs, Health and Consumer Protection, and the Federal Ministry of Sustainability and Tourism.

    Description

  • Founding year
    2002
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Food Products
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      2.2
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      2.2
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    Logo AGES

    Head of IT Operations

    Salary
    80.480 to 87.017€ Gross/YearNet salary converted from the gross salary in the job ad.52.012 to 55.494 € net/Year
    Location
    Vienna
    Working Model
    Onsite
    Diversity
    Open for all genders

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