Job
In this role, you analyze and resolve system errors in 3rd level support, coordinate system updates, and develop security solutions for international projects with clients in the network engineering sector.
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Job technologies
Your role in the team
- You are the point of contact for your customers at the 3rd-level / vendor support level, analyzing and resolving system errors.
- You plan and implement system updates and enhancements for complex IT systems.
- Through your close contact with the customer, you understand their needs and operational requirements and contribute to the ongoing improvement of the product.
- You will contribute to international projects in collaboration with branch offices and partner companies.
- You review technical solutions for security requirements, assess the necessary measures, and implement them.
- Within the project teams, they coordinate engineering activities and track their implementation, as well as the resulting impact on the customer.
Our expectations of you
Education
- You have completed vocational training with a focus on computer science or network engineering and have at least 10 years of professional experience in service or systems engineering.
Qualifications
- You have technical skills, analytical thinking, and the ability to work well in a team, and you keep a cool head even in critical situations.
- You can analyze complex problems and communicate them clearly to different audiences.
- You have a strong interest in customized solutions, virtualization, and networking, and you stay up to date in these areas.
- Technologies that are part of your profile: Linux Red Hat, hypervisor platforms (VMware, Linux KVM), scripting languages (e.g., Python, Bash, …), network protocols (TCP/IP, SIP, HTTP, …), and Wireshark, Nessus, SBC
- You enjoy visiting your customers and are happy to travel internationally for business (approx. 25%), so you speak English very well.
What we offer
- Compensation for this position consists of: the collective agreement minimum salary of EUR 47,800 gross per year (based on a 38.5-hour workweek) PLUS a market-aligned salary supplement, depending on your professional qualifications and work experience.
Benefits
Higher take-home pay
Topics you will work on
Job locations
About your employer
Wien, Cluj-Napoca, Olten, Bratlislava, Karlsruhe, Bonn, Aachen
Frequentis AG, an Austrian company based in Vienna, is an international provider of communication and information systems for control centers with safety-critical tasks. Frequentis develops and distributes such "Control Center Solutions" in the segments Air Traffic Management (civilian and military air traffic control, air defense) and Public Safety & Transport (police, fire brigade, rescue services, shipping , railway).
- 250+ Employees
- 1947
- German, English
- Established Company
- Full Remote, Hybrid, Onsite
- Internet, IT, Telecommunication · Aviation, Space Travel · Other Sectors
Employer reviews
- Engineering
- 4.1
- Working conditions
- 4.6
- Career growth
- 4.4
- Team culture
- 4.6
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