Job
In this role, you independently analyze support tickets in the SAP-HCM environment, coordinate incoming requests by expertise, and support new team members in the support process while building and leading a small support team.
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Job technologies
Your role in the team
- Independent analysis and processing of support tickets in the SAP HCM environment
- Coordination and prioritization of incoming requests as well as targeted distribution of tickets within the team according to their area of expertise
- Technical support and onboarding of new colleagues in support processes and SAP HCM topics
- Prospective development and technical leadership of a small support team
Our expectations of you
Qualifications
- Strong service and solution orientation with a focus on support activities
- Willingness to share knowledge and take on a mentoring role
- Very good German skills and good English skills
Experience
- Extensive practical experience in the SAP HCM environment
What we offer
- Attractive salary and benefits package
- Flexible working hours
- Comprehensive development opportunities
- Modern office in a central location
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Grühn GmbH is a renowned consulting firm based in Vienna, specializing in Human Capital Management and SAP-HCM consulting. The company assists other firms in enhancing their personnel strategies and HR processes, particularly in the areas of HR transformation and talent management.
- Established Company
- Onsite, Hybrid
- Consulting
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