Job
- Level
- Experienced
- Job Field
- IT, BI, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 45.000 to 65.000€ gross/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you independently analyze support tickets in the SAP-HCM environment, coordinate incoming requests by expertise, and support new team members in the support process while building and leading a small support team.
Job Technologies
Your role in the team
- Independent analysis and processing of support tickets in the SAP HCM environment
- Coordination and prioritization of incoming requests as well as targeted distribution of tickets within the team according to their area of expertise
- Technical support and onboarding of new colleagues in support processes and SAP HCM topics
- Prospective development and technical leadership of a small support team
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Our expectations of you
Qualifications
- Strong service and solution orientation with a focus on support activities
- Willingness to share knowledge and take on a mentoring role
- Very good German skills and good English skills
Experience
- Extensive practical experience in the SAP HCM environment
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What we offer
- Attractive salary and benefits package
- Flexible working hours
- Comprehensive development opportunities
- Modern office in a central location
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Grühn GmbH
Grühn GmbH is a renowned consulting firm based in Vienna, specializing in Human Capital Management and SAP-HCM consulting. The company assists other firms in enhancing their personnel strategies and HR processes, particularly in the areas of HR transformation and talent management.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting