Job
In this role, you will ensure stable operation of SAP systems, optimize support processes, manage incident resolution, and actively shape the SAP S/4HANA transformation.
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Your role in the team
- As Lead SAP Operations & Support, you are responsible, together with your team, for the reliable operation of our SAP systems and enterprise applications.
- There you ensure the highest service quality, manage external partners, and continuously develop both processes and employees.
- At the same time, you will actively shape the future orientation of our SAP landscape and support KTM on the path of SAP S/4HANA transformation.
- Technical and disciplinary leadership of the SAP Operations & Support team.
- Responsibility for the stable, secure, and high-performance operation of our SAP system landscape as well as other mission-critical enterprise applications.
- Ensuring the agreed Service Levels as well as continuous improvement of operational, support, and service processes.
- Responsibility for incident and problem processes for SAP systems and enterprise applications.
- Management and coordination of external service providers, hosting, and support partners.
- Close collaboration with business units, project teams, and IT colleagues to ensure smooth application operations.
- Active participation in shaping and preparing the future SAP S/4HANA operations organization.
- Leadership and development of a team responsible for operational support and on-call duty for mission-critical systems.
- Organization, management, and continuous optimization of the on-call model.
- Promotion of a service-oriented, high-performance, and customer-focused team culture.
Our expectations of you
Education
- Successfully completed studies in Computer Science, Business Informatics, Business Administration, or a comparable relevant qualification.
Qualifications
- Very good understanding of SAP application landscapes as well as IT operations and support processes.
- Excellent German and English language skills, both written and spoken.
- High customer and solution orientation as well as strong communication skills.
- Independent, structured, and responsible way of working.
- Team spirit, initiative, and absolute reliability.
Experience
- Several years of professional experience in SAP operations, SAP Basis, or Application Management.
- Experience in managing employees or a strong motivation for the next career step into a leadership role.
- Experience in dealing with external service providers and support partners.
What we offer
- The opportunity to actively shape the restart and future of one of Europe's leading motorcycle manufacturers.
- The flexitime model allows for blocking working hours and thus creating more free time.
- The possibility to work partially from home.
- Attractive social benefits and interesting training opportunities, as well as a unique corporate culture characterized by collegiality and team spirit.
- An attractive and performance-based salary, depending on qualifications and professional experience, starting from EUR 66,500.00 gross per year (overpayment possible).
Benefits
Health, fitness & fun
Higher take-home pay
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Mattighofen, Anif, Rosenheim, Munderfing, Wels
Driven by the passion of our over 4,000 employees, KTM is Europe's leading motorcycle manufacturer with sales totaling over 1.5 billion Euros. For this reason, we are consistently committed to a long-term strategy built on four pillars: Brand, Globalization, Innovation and Employee. That is why we are looking for new colleagues who want to work with us, think along with us and live life alongside us - regardless of your professional experience or educational background. Because at the end of the day what counts most at KTM is what you can bring to the table!
- 250+ Employees
- 1953
- German, English
- Established Company
- Onsite, Hybrid
- Vehicle Manufacturing, Supplier · Industry, Production
Employer reviews
- Engineering
- 3.0
- Team culture
- 3.4
- Career growth
- 2.9
- Working conditions
- 4.3
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