Job
In this role, you will accompany IT services throughout their product lifecycle, take responsibility for application management, and drive continuous improvement of the services.
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Your role in the team
- You accompany our IT services throughout the entire product lifecycle.
- You will be responsible for service support, application management, and operational life-cycle management of defined IT services — from planning through operation to continuous improvement, including a technical focus on individual applications if necessary.
- You understand and coordinate the service-related requirements of our clients and ensure their high-quality implementation.
- You define the monitoring requirements and commission their implementation.
- You coordinate troubleshooting for operational disruptions up to post-incident review and initiate measures for continuous improvement.
- The special thing about this job: You are the central point where all internal organizational units involved in the service and external stakeholders come together!
Our expectations of you
Qualifications
- You have expertise in requirements management, project management, and service design.
- You have a solid basic understanding of IT technology, work in a structured manner, and approach analytical questions in a solution-oriented way.
- With your communication talent, you manage to strike a balance between the clients' technical requirements and technical feasibility.
- You bring perseverance and empathy with you – sometimes it takes more than one attempt to find common ground!
Experience
- Ideally, you have already gained professional experience in the financial environment.
What we offer
- Although you enjoy acquiring new knowledge independently, we also ensure that you stay up-to-date professionally.
- You don't need to leave our house for lunch. You can enjoy very good and affordable meals at the in-house restaurant.
- Our location is very accessible by public transportation, and we also support their use financially.
- For this position, we guarantee an attractive and market-appropriate compensation package, which is based on your qualifications and professional experience.
- The minimum annual salary for this position is EUR 44,500 gross (including special payments) on a full-time basis.
Benefits
Food & drink
Work-Life-Integration
Higher take-home pay
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Our company structure includes over 350 affiliated companies. This gives us a solid foundation and enables us to serve our customers better.
- Established Company
- Onsite, Hybrid
- Banking, Finance, Insurance
Employer reviews
- Working conditions
- 4.0
- Engineering
- 3.0
- Career growth
- 3.0
- Team culture
- 3.5
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