Job
In this role, you will manage the Unified Communication environment, execute migration projects, troubleshoot issues, and train users on new communication tools while ensuring the integrity of the VoIP infrastructure.
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Job technologies
Your role in the team
- Administration, operation, and further development of our Unified Communications environment (e.g., Microsoft Teams, Cisco/Webex, Avaya, or comparable systems).
- Management of the telephony infrastructure (VoIP, SIP trunking, voicemail, call center solutions).
- Planning and implementation of migration projects.
- Error analysis, troubleshooting, and 2nd/3rd-level support for incidents in the UC environment.
- Support with the introduction of new communication tools and user training.
- Documentation of systems, processes, and configurations.
Our expectations of you
Education
- Completed technical education in IT (apprenticeship, technical college, university of applied sciences, or university).
Qualifications
- Very good knowledge of network technology.
- Very good knowledge of creating technical documents and training materials.
- Basic knowledge of Windows.
- Very good command of German, both spoken and written.
Experience
- Several years of professional experience in system administration, specializing in Unified Communications.
What we offer
- A modern, technology-driven environment.
- Professional development opportunities and certifications.
- Interesting team events.
- Corporate benefits: exclusive employee discounts at over 1,500 partner companies.
- We offer a gross annual salary starting at EUR 55,000. A higher salary may be offered depending on your qualifications and relevant professional experience.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
More about the recruiting agency
Based in Vienna, Austria, Softcom Consulting GmbH is an experienced company specializing in IT services. It supports clients in implementing effective IT strategies and offers tailored software solutions.
- Recruiting Agency
- Hybrid, Onsite
- Internet, IT, Telecommunication
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