Customer Solutions Manager

KEBA AG

Job

In this role, you support customers in implementing hardware and software solutions, lead interdisciplinary projects, and create system specifications as well as custom configurations.

Job summary

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Job technologies

Your role in the team

  • You understand our solution (hardware, software, services) in the necessary detail to guide and support customers.
  • You create system specifications as a basis for implementation for the specialist departments.
  • You lead implementation projects and are responsible for the project's success. In doing so, you plan and manage the project independently and lead an interdisciplinary project team.
  • You create customized documents and configurations.
  • You identify recurring customer and market requirements.
  • You support the sales team in preparing offers and participating in international tenders through requirements analysis and cost calculations.
  • You support the Operations and Service team with your knowledge of the customer-specific system environment.

Our expectations of you

Education

  • You have completed technical training (FH/University or HTL with relevant professional experience) with a focus on Electronics/Electrical Engineering, Mechatronics, or (Business) Informatics.

Qualifications

  • You possess knowledge of processes and methods in hardware and software development as well as in IT system integration.
  • You possess strong presentation and communication skills in German and English.
  • You are willing to travel occasionally to client meetings and events (approximately 10%).

Experience

  • You have gained experience as a project manager in a technical environment and possess corresponding project management skills.
  • You have experience (or want to gain experience) in working with Linux-based systems on devices, including working with system images and deploying software on hardware platforms.
  • You bring experience (or interest) in system migration projects (e.g., cloud migration initiatives).

What we offer

  • We offer flexible working hours, home office, and a family-friendly corporate culture.
  • Furthermore, at KEBA, we work in an agile, role-based, and self-organized manner, far from rigid hierarchies.
  • We offer you a good start with our onboarding program and promote your personal and professional development through a wide range of training and development opportunities (internal and external training in hard and soft skills, leadership program, and more).
  • You can look forward to exciting tasks with plenty of scope for creativity, responsibility, and the implementation of your ideas in future-oriented industries within an international work environment.
  • Our range of flexible working and time-off models, along with a comprehensive program focused on health & fitness (including psychological support, mediation, and resilience training), makes it all possible.
  • A appreciative and team-oriented corporate culture, as well as feedback and collaborative resolution of tensions, form the basis of our cooperation.
  • We produce locally for local markets.
  • Commuting to work by public transport - no problem! Because KEBA is centrally located (near the beautiful Danube) and is ideally connected by public transport: tram and bus stops as well as Mühlkreisbahnhof are within walking distance.
  • Those who prefer cycling enjoy our company bike benefit.
  • You can expect an attractive and market-compliant salary.
  • The minimum salary for full-time employment is EUR 4,000 gross per month.
  • Of course, we offer more - depending on your qualifications and professional experience.
  • An extensive benefits package also awaits you.

Benefits

Topics you will work on

Job locations

Map of the job locations
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  • Location Linz
    Oberösterreich, Austria

About your employer

KEBA was founded in 1968 and is now an internationally operating company that draws its success from technological innovation, high quality standards, and the dynamism and enthusiasm of its employees. With headquarters in Linz, Austria, KEBA has numerous branches throughout Europe, North America and Asia.

Founding year
1968
Company type
Established Company
Work model
Onsite, Hybrid, Full Remote
Industry
Industry, Production · Electronics, Automatization

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3.4Total(2 reviews)
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3.3
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Career growth
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Customer Solutions Manager

KEBA AG