Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary
- Salary
- from 3.122 € gross/month
Job Summary
In this role, you handle initial internal IT issues in a 24/7 shift duty, analyze problems, coordinate monitoring alarm responses, and document all processes in the central ticketing system.
Your role in the team
- As a Single Point of Contact, you will handle initial processing of internal IT issues in a 24/7 shift rotation.
- You monitor our IT systems and coordinate the handling of monitoring alarms.
- You independently analyze and evaluate disruptions and contribute to sustainable solutions.
- You prioritize requests purposefully and involve 2nd-level support or external partners if necessary.
- For complete traceability, you document all processes in the central ticketing system.
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Our expectations of you
Education
- You have completed an IT apprenticeship (apprenticeship, technical school, HTL or equivalent).
Qualifications
- Shift work fits well with your current lifestyle.
- You quickly understand complex technical contexts and recognize dependencies between IT systems.
- With your structured, reliable, and meticulous work approach, you keep an overview even in challenging situations.
- Clear communication and teamwork are a matter of course for you.
- You bring curiosity, willingness to learn, and interest in new technologies.
Experience
- Initial experience in IT support, Service Desk is advantageous.
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What we offer
- Depending on experience and qualifications, on a full-time basis: from EUR 3,121.82 gross per month.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Higher Take-Home Pay
Job Locations
About Your Employer
ASFINAG
Klagenfurt, Wien
ASFINAG was founded in 1982 and is a company of the federal government. Our responsibilities include planning, financing, building, maintaining, operating and charging for 2200 kilometers of Autobahnen and Schnellstraßen.
Description
- Founding Year
- 1982
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Construction, Real Estate, Building Services
IT Service Desk/Operations Specialist
- Salary
- from 3.122 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.244 € net/month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
