Job
- Level
- Experienced
- Location
- Schwaz
- Working Model
- Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € gross/month
Job Summary
In this role, you will support the infrastructure team by configuring IT systems, providing technical support for end-users, and analyzing and resolving complex issues.
Your role in the team
- Support of the infrastructure team in the sense of a Smart Hands support.
- Configuration, maintenance, and optimization of IT systems and end devices.
- Technical support for end users on hardware, software, and infrastructure topics.
- Processing escalated support tickets as well as analyzing and resolving complex disruptions.
- Error analysis and troubleshooting of IT systems and infrastructure components.
- Support with server and IT equipment updates.
- Collaboration with business units, IT architects, and project teams to optimize existing systems.
- Support with the integration of hardware and software solutions.
- Creation and maintenance of technical documentation.
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Our expectations of you
Education
- Successfully completed training in IT, Computer Science, or a related field.
Qualifications
- Good knowledge in the areas of hardware, software, IT systems.
- English in word and writing.
- Good knowledge of German.
Experience
- Initial professional experience in IT support.
- Experience in handling support tickets and resolving technical issues.
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What we offer
- An interesting and varied workplace.
- Exciting and diverse opportunities for professional and personal development.
- Flexible working time models.
- An adequate salary depends on the respective industry as well as the education and professional experience of the applicants, so an overpayment of the minimum base salary of EUR 3,500 gross per month on a full-time basis is provided for this position.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
M-Tech GmbH
M-Tech GmbH is an established company in mechanical and plant engineering that develops and constructs innovative technical solutions. Its expertise in micro-positioning and calibration of optical testing devices sets the company apart.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
IT Support
- Salary
- from 3.500 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.461 € net/month
- Location
- Schwaz
- Working Model
- Onsite
- Diversity
- Open for all genders
