Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 56.000 € gross/year
- Location
- Graz, Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you provide 2nd and 3rd level remote support for complex IT solutions, conduct troubleshooting, and assist customers with Cisco routing, switching, and WLAN-related issues.
Job Technologies
Your role in the team
- 2nd and 3rd Level Remote Support for complex IT solutions (focus on Cisco Routing & Switching, WLAN)
- Troubleshooting and Operations
- Support of our clients with complex issues
- Implementation of configuration and design changes
- Escalation management towards manufacturers and customers
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Our expectations of you
Qualifications
- CCNP certification or equivalent expertise
- Good German and good English skills
- High communication willingness within the team and with clients
- Reliability, flexibility, and commitment
- Solution- and customer-oriented thinking and acting
Experience
- Experience with routing, switching, and wireless technologies (Cisco, Meraki, etc.)
- Experience with ACI is desirable
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What we offer
- Working in a motivated and highly qualified team
- A positive and open working environment
- Appreciative leaders and colleagues
- Excellent internal and external training opportunities
- Legendary company and department events
- RELAX - Health promotion with a variety of offerings from Shiatsu to coaching
- State-of-the-art IT equipment and numerous benefits
- A gross annual salary of at least EUR 56,000 is offered for the advertised position. Overpayment may be possible depending on qualifications and professional experience.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
NTS Netzwerk Telekom Service AG
Grambach, Innsbruck, Dornbirn, Salzburg, Wien, Linz
The NTS Network Telekom Service AG is a leading specialist for telecommunications and IT services. We work innovatively and professionally with high-quality manufacturers to offer our national and international customers (primarily medium-sized and large businesses) top service excellence.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.7
Culture
3.7Workingconditions
4.2Engineering
3.5Career Growth
3.5
Systems Engineer Network Operations
- Salary
- from 56.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 38.971 € net/year
- Location
- Graz, Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
