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Job technologies
Your role in the team
- Independent processing of IT inquiries from customers (support cases, small projects and support from external service providers) Ticket management and time recording in the OTRS system
- On-site IT support in the greater Vienna area (partly on-site support throughout Austria or worldwide at longer intervals)
- Remote support from our office in 1170 Vienna
- Application support for the software used by the customer (PC and terminal server): Microsoft Office, ERP solutions, hotel management software, Elba, BMD etc.
- Support of Office 365 environments
- Implement hardware requirements or repair if necessary
- Use server applications in the Microsoft environment (AD, Exchange, Remote Desktop Services, etc.)
Our expectations of you
Education
- completed technical training
Qualifications
- very good computer skills
- structured way of working
- Ability to work in a team and communicate with very good knowledge of German
Experience
- Job experience is an advantage
Job locations
About your employer
The into-IT GmbH is an independent IT company, which was created after a spin-off of a business branch from a predecessor organization. The management and the core of the team have been working in the existing constellation and with an existing clientele for 14 years.
- Digital Agency
- Onsite
- Consulting · Internet, IT, Telecommunication
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