Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you provide phone support for the commissioning and maintenance of PV systems, address issues and complaints, conduct workshops, and develop technical documentation.
Your role in the team
- Telephone support for questions regarding the commissioning of PV systems, energy storage, and charging infrastructure.
- Support in troubleshooting including complaint handling with manufacturers.
- Commissioning and maintenance of large-scale storage systems on-site.
- Conducting practical workshops in our own training room.
- Technical consulting together with the sales team at trade fairs and events.
- Further development of technical support documentation, such as FAQs and manuals.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed technical training (e.g., electrical engineering apprenticeship, HTL, etc.).
Qualifications
- Strong communication skills, high customer orientation, and team ability.
- Independent, reliable, and solution-oriented work approach as well as patience in customer contact.
- Good knowledge of German and English, as well as solid MS Office skills.
- Willingness to travel, valid driver's license (Class B), and readiness for continuous professional development.
Experience
- Experience in the PV sector, ideally in technical support.
This text has been machine translated. Show original
What we offer
- Friendly working atmosphere, company outings, and events for employees.
- Varied activities and a self-responsible work area.
- Secure job in a family-owned business.
- Performance bonuses and employee participation.
- Special prices for electrical appliances and electrical installation materials for employees.
- For this position, we offer an attractive gross annual salary starting from EUR 3,000.00. The actual salary will depend on your qualifications and experience.
This text has been machine translated. Show original
Benefits
More net
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
ETECH Schmid u Pachler Elektrotechnik GmbH & CoKG
ETECH Schmid u. Pachler Elektrotechnik GmbH & CoKG is a family owned and operated business specializing in electrical installation, photovotalics, and electrical retail based in Linz, Austria. We have over 25 years of experience in the industry and are dedicated to providing our customers with the highest quality products and services available.
Description
- Founding year
- 1956
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Construction, Real Estate, Building Services
Technical support expert for photovoltaic wholesalers
- Salary
- from 3.000 € Gross/Month
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
