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Software Support Engineer

New

MIC

Job

  • Level
    Experienced
  • Job Field
    IT, Support, Application
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 45.740 € gross/year
  • Location
    Linz, Vienna
  • Working Model
    Onsite

    • Job Summary

    In this role, you analyze source code in Java and PL/SQL, respond to technical inquiries, and resolve issues while contributing to projects for our Global Trade Management Suite, documenting your knowledge.

    Job Technologies

    Your role in the team

    • As a Software Support Engineer, you provide prompt support to international customers and key users of our Global Trade Management (GTM) suite, analyze source code, participate in projects, and document knowledge to ensure smooth software operation.
    • Responding to technical and professional inquiries.
    • Timely resolution of issues (2nd Level Support).
    • Analysis of source code (Java, Oracle PL/SQL, SQL).
    • Participation in client and internal projects as well as support in the implementation of improvements.
    • Documentation of knowledge.

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    Our expectations of you

    Education

    • Informatics education (HTL, FH, university) with several years of relevant professional experience.

    Qualifications

    • Good knowledge of JAVA, SQL, and relational databases.
    • Very good English skills, German is an advantage.
    • Service orientation and good communication skills.
    • Independent, structured, and flexible working style.

    Experience

    • Ideally, experience in collaborating on IT projects.

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    What we offer

    • Cooperative, appreciative, and respectful culture.
    • International context with global players.
    • Professional onboarding: Personal training plan + mentoring.
    • Individual career opportunities (MIC Academy).
    • Employee bonus and many benefits.
    • We offer a performance-based salary of at least €45,740 gross per year (full-time), with overpayment according to experience and qualifications.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    Higher Take-Home Pay

    Food & Drink

    Topics You Will Work On

    Job Locations

    Map of company locations

    • Location Linz

      Lederergasse 78

      4020 Linz

      Austria

    • Location Vienna

      Canettistraße 5

      1100 Wien

      Austria

    About Your Employer

    MIC

    MIC

    Linz, North Klongtoey, Wattana, Col. Juárez, Delegación Cuauhtémoc, Vadodara, Southfield, Vancouver, Schaffhausen, Salzburg, Wien, Hagenberg, Erlangen, Antwerp

    We automate Customs & Trade Compliance processes for multinational companies, ensuring that international trade regulations and agreements are complied with efficiently and safely. MIC is the world's leading provider of global Customs and Trade Compliance software solutions. Our software is used by over 800 customers in over 55 countries on six continents.

    Description

  • Company Size
    250+ Employees
  • Founding Year
    1988
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Electronics, Automatization, Internet, IT, Telecommunication, Logistics, Transportation

    • Employer reviews

    by devworkplaces.com

    Total

    (5 Reviews)
    4.2

    • Engineering

      3.5

    • Workingconditions

      4.6

    • Career Growth

      4.1

    • Culture

      4.5
    Show all reviews
    Logo MIC

    Software Support Engineer

    MIC
    Salary
    from 45.740 € gross/yearEstimated net salary based on the gross salary in the job ad.from 33.058 € net/year
    Location
    Linz, Vienna
    Working Model
    Onsite
    Diversity
    Open for all genders
    Easy Apply
    Easy Apply
    Direct Apply

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