Job
In this role, you will develop AI solutions like Microsoft 365 Copilot and ChatGPT, conduct training sessions, support employees in usage, and optimize processes through automation tools.
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Job technologies
Your role in the team
- This role is about making AI genuinely useful across a global business. As a Digital Collaboration & AI Solutions Specialist, you will help colleagues turn the potential of AI tools into real productivity gains by enabling, training, supporting, and continuously improving how they work.
- Reporting directly to the Head of Digital Collaboration & AI Solutions, you will join a team of 12 specialists responsible for shaping the future of our digital workplace.
- You will play a key role in driving the adoption of AI solutions such as Microsoft 365 Copilot, ChatGPT Enterprise, Claude, and custom-built agents, while also contributing to the ongoing development of our Microsoft 365 ecosystem.
- Combining hands-on AI expertise with a strong user focus, you will work closely with colleagues across the organization, helping them understand, adopt, and confidently use new technologies.
- Your mission is not only to implement solutions but to ensure they create real value for our people and our business.
- Driving adoption and administration of Microsoft 365 Copilot, ChatGPT Enterprise, Claude, and related AI solutions.
- Designing and delivering engaging training sessions, workshops, and enablement activities that empower users to confidently leverage AI tools in their daily work.
- Building, maintaining, and optimizing agents in Copilot Studio to automate processes and improve employee experiences.
- Supporting innovation initiatives through the use of agentic coding tools and AI-driven development approaches.
- Creating practical guidance materials, user documentation, FAQs, and knowledge resources.
- Acting as a trusted point of contact for user questions, feedback, and continuous improvement of our AI tool landscape.
Our expectations of you
Education
- Degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
Qualifications
- Scripting and automation skills, ideally with PowerShell for Microsoft 365 and Active Directory administration.
- Solid working knowledge of Microsoft 365 services, including SharePoint Online, Teams, and Exchange Online.
- Fließendes Englisch, Deutschkenntnisse sind von Vorteil.
Experience
- Several years of professional experience in IT, ideally within Microsoft 365 administration and digital workplace environments.
- Hands-on experience with generative AI tools such as Microsoft 365 Copilot, ChatGPT, or Claude, including practical prompting skills.
- Experience designing and delivering training, workshops, or enablement programs, with the ability to explain technology in a clear and engaging way.
- Experience with Power Platform technologies such as Power Apps, Power Automate, and Power BI is considered a strong advantage.
What we offer
- The annual gross salary for this full-time position starts at €55,000.00, with a competitive package based on qualifications, experience, and market values.
- Possibility of up to 50% home office and flexible, trust-based working hours.
- Annual public transport pass (Wiener Linien).
- Sponsorship of sporting events, platform for mental & physical health (Mavie).
- Our own café and daily food allowance for numerous restaurants (Europlaza), corporate benefits platform.
- In addition to these local benefits for Vienna, we also offer you many global benefits.
Benefits
Work-Life-Integration
Higher take-home pay
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Wien
At RHI Magnesita, we are the world's leading provider of refractory products and services. We have the most locations around the globe, as well as the most innovative, reliable products and services. Our offerings cover everything from mining to production to full-service solutions, all with a focus on delivering quality and reliability that is unparalleled in our industry.
- English
- Established Company
- Onsite, Hybrid
- Industry, Production
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