Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.949 € Gross/Month
- Location
- Gemeinde Engelhartstetten
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for First Level Support, handling IT inquiries, managing users and devices, working on network projects, and creating user manuals on-site.
Job Technologies
Your role in the team
- Exciting position in First Level Support. Location: Schloss Hof / Lower Austria, full-time starting immediately.
- Our task is to take responsibility for our cultural heritage. You bring a strong passion for computers, technology, and support. As IT Support, you assist employees on-site.
- Contact point for all IT questions & issues of our systems at Schloss Hof
- Close collaboration with the IT team at the headquarters in Schönbrunn Palace in Vienna
- Recording and updating requests via ticketing system
- Professional communication with internal departments and suppliers
- User management and permission assignment
- Device management, procurement, and IT asset management
- Active participation in projects
- Participation in network administration
- Creating user manuals and training sessions
- On-site support
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Our expectations of you
Education
- Completed technical vocational training or equivalent school leaving certificate
Qualifications
- We are looking for open-minded individuals who are also interested in culture and history and are ready to roll up their sleeves. With us, genuine hospitality is practiced daily, and for that, we need professional IT support! Furthermore, the following are important to us:
- Teamwork and Reliability
- Good communication skills and self-organization
- Office 365 with Exchange/Outlook, SharePoint, and Teams
- Current MS Server versions and Windows
- Concepts of central administration of Active Directory domains (Azure, Group Policies, PowerShell)
- Basic knowledge of virtualization (vSphere and Horizon View)
- Basic knowledge of Linux (cash register server, web server) and network configuration (LAN, WLAN)
- Ideally, own vehicle for the journey to Schloss Hof.
- Good knowledge of German and valid work permit
Experience
- Initial professional experience, ideally at least 1 to 3 years
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What we offer
- Responsible area of activity at an exceptional workplace
- Reliable employer
- Comprehensive onboarding program
- Pleasant working environment
- The gross monthly salary for this position is at least €2,949.00 (plus any company success bonus), with a willingness to pay above this depending on qualifications and experience.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Schönbrunn Group
Die Schönbrunn Group vereint unter ihrem Dach die meistbesuchten Attraktionen und Angebote des imperialen Erbes Österreichs: das Schloss Schönbrunn, das Möbelmuseum Wien, das Sisi Museum mit Kaiserappartements und Silberkammer in der Wiener Hofburg sowie Schloss Hof mit Schloss Niederweiden.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
IT support staff
- Salary
- from 2.949 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.145 € net/Month
- Location
- Gemeinde Engelhartstetten
- Working Model
- Onsite
- Diversity
- Open for all genders
