Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 2.251 € gross/month
- Location
- Gemeinde Wiener Neudorf, Gemeinde Mödling
- Working Model
- Onsite
Job Summary
In this role, you will handle phone support cases, prioritize inquiries from branch staff, and analyze technical issues while developing solutions in the areas of inventory management and networking.
Job Technologies
Your role in the team
- Telephone intake of support cases and other concerns of our branch employees.
- Professional prioritization, classification, and handling of issues and customer inquiries in the areas of inventory management, network, and intranet.
- Independent analysis, troubleshooting, and documentation of issues in the IT environment.
- Communication interface to internal groups.
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Our expectations of you
Education
- Completed training and a strong interest in IT.
Qualifications
- A high level of customer and service orientation.
- Technical basic understanding.
- Good MS Office skills Basic knowledge in hardware Linux and network knowledge desirable.
- Basic knowledge of SQL is an advantage.
- Good language proficiency.
- Willingness to work in shifts (6:30-14:30 or 12:00-20:30 during the week, as well as 1-2 Saturdays per month).
- Language proficiency: German B2 (confident oral and written communication in the workplace).
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What we offer
- Long-term, diverse activity with a reliable employer in a collegial team.
- Family-friendly corporate culture with flexible working hours and home office (remote work) considering your individual needs.
- Numerous training and development opportunities within the company (5% of working time dedicated to self-organized learning).
- Employee discounts on shopping and travel.
- Good accessibility and parking spaces on site.
- A market-compliant, attractive, and performance-based gross annual salary starting from 31,514 euros (full-time basis) with willingness to overpay based on experience and qualifications.
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Benefits
Higher Take-Home Pay
- 🚂Climate Ticket
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 👷♂️Additional Insurance
- 🎁Employee Gifts
- 🚙Company Car
Health, Fitness & Fun
- 🚲Jobbike
- 🤫Relaxation Rooms
- 👨🏻🎓Mentor Program
- ⚽️Tabletop Soccer, etc.
- 👩⚕️Company Doctor
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
Food & Drink
Job Locations
About Your Employer
REWE Group Österreich
Wien, Premstätten, Wiener Neudorf, Wien
The IT department of the REWE Group Austria is made up of over 500 talented employees who develop innovative IT products and services that provide the best shopping experience in markets like BILLA, BILLA PLUS, PENNY, BIPA and ADEG. With customers and partners in Austria, Italy and nine other European countries, we are constantly developing new solutions for retail that will revolutionize commerce. In cross-functional product teams, colleagues from fields like IT Consulting, Development/Programming ,IT Operations and Organizational Management work together to digitize trade.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1953
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(4 Reviews)Career Growth
4.3Workingconditions
3.8Engineering
3.4Culture
3.6
IT Support Staff - Maternity Leave Cover
- Salary
- from 2.251 € gross/monthEstimated net salary based on the gross salary in the job ad.from 1.775 € net/month
- Location
- Gemeinde Wiener Neudorf, Gemeinde Mödling
- Working Model
- Onsite
- Diversity
- Open for all genders
