Job
In this role, you will handle daily 1st and 2nd level IT support, address technical inquiries, maintain clients and networks, and actively participate in IT projects.
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Job technologies
Your role in the team
- Providing daily 1st- and 2nd-level IT support to our users and business departments.
- Handling technical customer inquiries.
- Asset management and documentation of existing services, configurations, and processes.
- Support and maintenance of clients, applications, servers, and networks.
- Contributing to the implementation of IT projects.
- Participation in the IT on-call rotation.
Our expectations of you
Education
- Completed technical training in IT (apprenticeship, HTL, etc.) and at least five years of professional experience as an IT Network Technician, IT Administrator, or IT Support Engineer.
Qualifications
- Willingness to travel for business.
- Very good German and good English skills (both written and spoken).
- Hands-on mentality.
- Problem-solving skills and the ability to maintain a clear overview and understanding of various tasks.
- Team spirit, strong communication skills, and a proactive, structured, and independent approach to work.
Experience
- Experience in the installation, commissioning, and maintenance of network equipment (Wi-Fi, switches, routers) and servers (e.g., Dell) is required.
- Experience with ITIL-based ticketing systems is desirable.
- Experience in 1st and 2nd level support is desirable.
- Experience in IT vendor management and asset management, as well as documentation, is desirable.
What we offer
- For the advertised position, with at least 5 years of professional experience, we offer a minimum gross annual salary of €43,528.94 (based on full-time employment), in accordance with classification in Employment Group III / 4 under the collective agreement for salaried employees in the metalworking industry. A higher salary may be offered depending on professional qualifications and experience.
Job locations
About your employer
Wiener Neustadt
The construction and operation company MedAustron (EBG MedAustron GmbH) is realizing the center for ion therapy and research, MedAustron, in Wiener Neustadt.
- English
- Established Company
- Full Remote, Hybrid, Onsite
- Healthcare, Social Sector · Science, Research
Employer reviews
- Career growth
- 3.8
- Working conditions
- 3.8
- Team culture
- 5.0
- Engineering
- 2.8
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