Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 56.894 € gross/year
Job Summary
In this role, you ensure the smooth operation of our AI platforms and are responsible for configuration, analysis, support, and the introduction of new releases for the continuous improvement of services.
Job Technologies
Your role in the team
- You ensure the stable operation of our AI platforms on OpenShift and lay the foundation for reliable use of modern AI services.
- In daily operations, you are an important constant: you execute service and business processes and ensure that inquiries and workflows are handled efficiently.
- You configure product-specific components and create the technical prerequisites for secure and high-performance operation.
- When challenges arise, investigate the root causes. You analyze code and log files, identify correlations, and develop sustainable solutions.
- As the primary contact in 2nd-level support, you assist users and customers with complex inquiries and ensure prompt assistance.
- Before new releases or patches go live, carefully review them and support their successful deployment.
- In our matrix organization, you connect different departments with each other. You coordinate with the other colleagues from Operations, as well as from other business units such as Infrastructure or Development, and oversee releases from planning to implementation.
- You have an active role in developing innovations on your way to the production environment and are actively shaping the future of our AI services.
- Through continuous monitoring using existing tools, you identify the need for action early and ensure that minor anomalies do not develop into major problems.
- With your technical expertise and communication skills, you create a tangible added value for clients, users, and your team.
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Our expectations of you
Education
- Technical or business education (HTL/HAK/University/FH with a focus on Computer Science, Business Informatics) or equivalent professional experience.
Qualifications
- A strong interest in AI and LLM technologies as well as in their responsible use in administration is desirable.
- Excellent knowledge in the following technologies and areas: container platforms (ideally OpenShift), monitoring tools (preferably Grafana), web technologies.
- Ideally, knowledge in the following areas: database knowledge with a focus on PostgreSQL, Linux systems (RedHat preferred), personnel management applications (SAP HCM or others), XML or JSON advantageous, ITIL knowledge.
Experience
- At least 1.5 years of relevant professional experience in supporting IT applications.
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What we offer
- Depending on the level of education and relevant professional experience, the annual gross salary according to the BRZ collective agreement starts from EUR 56,894.32 when the requirements profile is fully met.
- This salary indication refers to a full-time position of 38.5 hours per week; any additional hours worked beyond that will be compensated.
- Depending on the specific qualifications, an overpayment may be possible with several years of professional experience.
- We are committed to increasing the representation of women across all business areas and promoting equal opportunities.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Bundesrechenzentrum GmbH
Wien
The Bundesrechenzentrum GmbH is the leading IT service provider and E-Government partner of the Austrian government. With over 1,200 employees, BRZ supports more than 30,000 IT jobs at 1,200 locations and achieves an annual revenue of 260 million euros.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(5 Reviews)3.8
Engineering
3.2Culture
4.2Career Growth
4.0Workingconditions
3.8
Application Manager AI in Human Resources
- Salary
- from 56.894 € gross/yearEstimated net salary based on the gross salary in the job ad.from 39.447 € net/year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
