Job
- Level
- Senior
- Location
- Wels, Vienna
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 4.000 to 4.800€ gross/month
Job Summary
In this senior role, you will tackle complex technical challenges in 2nd level support, analyze tickets, optimize Microsoft system landscapes, and develop automation solutions to enhance existing infrastructures.
Job Technologies
Your role in the team
- Assumption of a senior role in 2nd Level Support with a focus on resolving complex technical challenges.
- Technical contact person and escalation point within the L2 team.
- Analysis of recurring tickets as well as the development of sustainable optimization and automation measures.
- Creation and maintenance of work instructions as well as ongoing expansion of the knowledge database.
- Administration and further development of Microsoft system landscapes including Active Directory, Exchange, Citrix, and Identity & Access Management (IAM).
- Proactive optimization of existing infrastructure solutions through system analyses and preventive maintenance measures.
- Execution of Active Directory maintenance, patch management, and software deployment using SCCM.
- Participation in IT projects as well as independent implementation of technical subprojects.
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Our expectations of you
Education
- Completed IT training as well as several years of professional experience in IT system administration or enterprise support.
Qualifications
- In-depth knowledge of Microsoft system landscapes, Active Directory, Exchange, Citrix architectures, as well as in Identity & Access Management (IAM).
- Good knowledge of ITIL processes as well as a service-oriented approach.
- Structured, analytical, and solution-oriented working style.
- High communication and teamwork skills in a technical environment.
- Self-initiative, sense of responsibility, and high service orientation.
- Flawless German language skills as well as good English language skills.
Experience
- Proven experience in automating IT processes, for example with PowerShell or other scripting languages.
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What we offer
- The gross salary is based on the collective agreement and ranges between € 4,000 and € 4,800.
- A salary adjustment is planned depending on qualifications and professional experience.
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Benefits
Higher Take-Home Pay
Food & Drink
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
x-tention Informationstechnologie GmbH
Klagenfurt Am Wörthersee, Graz, Salzburg, St. Peter In Der Au, Wels, Wien
Our company provides expert consultation, software development, and operational management for information systems in the health care and social services industries—from large hospitals to smaller organizations.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(3 Reviews)3.9
Workingconditions
4.0Culture
3.9Career Growth
4.2Engineering
3.5
Support Engineer
- Salary
- 4.000 to 4.800€ gross/monthEstimated net salary based on the gross salary in the job ad.2.725 to 3.118 € net/month
- Location
- Wels, Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
