Job
In this role, you support clients in ongoing SAP HCM operations, handle support tickets, and coordinate incoming inquiries. Additionally, you train new colleagues and efficiently shape the support area with streamlined ticketing processes.
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Job technologies
Your role in the team
- You support our clients in ongoing SAP HCM operations, analyze complex issues, and handle tickets independently.
- Additionally, coordinate incoming support requests to employees with the appropriate expertise.
- Train new colleagues in support topics and build your own small team.
- They are designing a professional SAP HCM support area and establishing efficient ticketing processes.
Our expectations of you
Qualifications
- Enjoyment of solution-oriented work without project responsibility.
- Interest in training colleagues and mentoring them.
- Ability to systematically pass on knowledge and build a small team.
- German at least C1, English at least B2.
Experience
- Several years of experience with SAP HCM to resolve tickets quickly and efficiently.
What we offer
- Good work-life balance through flexible working hours and home office.
- Mentoring & Knowledge Sharing: Mutual support is part of our culture.
- Career prospects: Seize the opportunity to advance and progress professionally.
- Central location: We are directly at Stephansplatz!
- Health & Well-being: Access to professional counseling for mental and physical health.
- We offer you an attractive compensation with an annual gross salary starting from EUR 60,000 (full-time).
- Depending on experience and qualifications, a corresponding overpayment is planned.
- Additionally, you will benefit from a performance-based bonus scheme.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
With over 25 years of experience in Human Capital Management, HCM ADVICE KG helps companies digitally transform their HR processes and create great work environments.
- Digital Agency
- Hybrid, Onsite
- Internet, IT, Telecommunication
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