Job
In this role, you provide 2nd level support via direct customer interaction, optimize the Matrix42 Empirum management suite, and automate workflows on both server and client sides.
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Your role in the team
- Direct customer support (remote and on-site)
- Participation in the integration and optimization of our Management Suite Matrix42 Empirum (template creation, driver integration, customization of the standard Windows configuration, customization of application software)
- Automation of server- and client-side workflows
- Adapting software packages for automatic installation
- Second-level support activities (analyzing and resolving issues)
- Administration of Microsoft 365 accounts
- Server migrations
- Configure and manage firewalls, VoIP, and monitoring.
- Since we are a small company, you will have a broad range of responsibilities.
Our expectations of you
Qualifications
- Good knowledge of Windows Client / Server architecture (Security, Registry, Active Directory, Group Policies, Exchange...)
- Good knowledge of PowerShell, VBS, CMD
- Solid German language skills in spoken and written form (C1 level preferred)
- Proficiency in English, both spoken and written, corresponding to at least B2 level.
- Analytical thinking, independent and self-responsible action
- Reliable
- Customer-friendly
- Solution-oriented working style
- Teamfähigkeit
- Creativity
- Stress resistance
- Class B driver's license
- For male applicants: completed presence or civil service.
Experience
- Experience with current Microsoft operating systems (servers, clients) and mobile devices (MDM)
- Experience with software deployment systems, as well as with MacOS.
- Several years of professional experience are an advantage
What we offer
- Good public transport connections
- Flexible working hours according to the flexitime account model
- Excellent equipment
- Vacation pay & Christmas bonus
- Working in a nice team
- There is good coffee and cocoa in the office.
- Cooking together and having lunch together from time to time
- Great office atmosphere
- Shower facilities for sports enthusiasts and everyone who wants to become one
- Starting salary: 2,600.00 (gross salary)
- after 6 months: 2,800.00 (gross salary)
- Above all > open end: Revenue sharing
- Willingness to overpay depending on your individual profile is present.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
IGIT is a rapidly growing company in the information technology field with a young, dynamic and well-educated team.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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