Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.600 to 2.800€ Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you provide 2nd level support via direct customer interaction, optimize the Matrix42 Empirum management suite, and automate workflows on both server and client sides.
Job Technologies
Your role in the team
- Direct customer support (remote and on-site)
- Participation in the integration and optimization of our Management Suite Matrix42 Empirum (template creation, driver integration, customization of the standard Windows configuration, customization of application software)
- Automation of server- and client-side workflows
- Adapting software packages for automatic installation
- Second-level support activities (analyzing and resolving issues)
- Administration of Microsoft 365 accounts
- Server migrations
- Configure and manage firewalls, VoIP, and monitoring.
- Since we are a small company, you will have a broad range of responsibilities.
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Our expectations of you
Qualifications
- Good knowledge of Windows Client / Server architecture (Security, Registry, Active Directory, Group Policies, Exchange...)
- Good knowledge of PowerShell, VBS, CMD
- Solid German language skills in spoken and written form (C1 level preferred)
- Proficiency in English, both spoken and written, corresponding to at least B2 level.
- Analytical thinking, independent and self-responsible action
- Reliable
- Customer-friendly
- Solution-oriented working style
- Teamfähigkeit
- Creativity
- Stress resistance
- Class B driver's license
- For male applicants: completed presence or civil service.
Experience
- Experience with current Microsoft operating systems (servers, clients) and mobile devices (MDM)
- Experience with software deployment systems, as well as with MacOS.
- Several years of professional experience are an advantage
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What we offer
- Good public transport connections
- Flexible working hours according to the flexitime account model
- Excellent equipment
- Vacation pay & Christmas bonus
- Working in a nice team
- There is good coffee and cocoa in the office.
- Cooking together and having lunch together from time to time
- Great office atmosphere
- Shower facilities for sports enthusiasts and everyone who wants to become one
- Starting salary: 2,600.00 (gross salary)
- after 6 months: 2,800.00 (gross salary)
- Above all > open end: Revenue sharing
- Willingness to overpay depending on your individual profile is present.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
IGIT Information Technologies
Wien
IGIT is a rapidly growing company in the information technology field with a young, dynamic and well-educated team.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT specialist for 2nd level support
- Salary
- 2.600 to 2.800€ Gross/MonthNet salary converted from the gross salary in the job ad.1.962 to 2.059 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
