Job
In this role, you will be responsible for first-level support, analyzing and resolving hardware and software issues while managing modern Microsoft technologies, particularly in the Windows environment.
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Job technologies
Your role in the team
- You are the first point of contact for IT questions, enjoy solving technical problems, and want to work with modern Microsoft technologies? Then become part of the IT team at KUHN Group and support our employees at multiple locations in their daily use of IT workstations.
- First-level support for our users via phone, email, Teams, and ticket system.
- Analysis and troubleshooting of hardware and software issues in the Windows environment.
- Setup, installation, and support of PCs, notebooks, printers, and mobile devices.
- User and permission management in Microsoft Entra ID.
- Management and provisioning of end devices via Microsoft Intune.
- Support with topics related to Microsoft 365, Teams, Outlook, OneDrive, and Office.
- Preparation and provisioning of new workstations as well as hardware replacement.
- Documentation of solutions and maintenance of the knowledge database.
- Collaboration with our infrastructure, network, and ERP specialists.
- Participation in IT projects, rollouts, and modernization initiatives.
Our expectations of you
Education
- Completed IT apprenticeship (apprenticeship, technical school, HTL or comparable).
Qualifications
- Good knowledge of Windows 11.
- Interest in Microsoft 365, cloud technologies, and modern device management.
- Independent, solution-oriented working style.
- High service orientation and enjoyment in dealing with people.
- Good knowledge of German, English is an advantage.
- Driver's license B is an advantage.
Experience
- Initial experience in IT support or high IT affinity.
What we offer
- Future-proof workplace in a successful corporate group.
- Modern Microsoft technologies (M365, Intune, Entra ID).
- Varied tasks instead of monotonous hotline work.
- Participation in exciting digitization and infrastructure projects.
- Individual training and development opportunities.
- Flexible working hours and the possibility of remote work.
- Collegial working environment with short decision-making paths.
Benefits
Work-Life-Integration
Job locations
About your employer
The KUHN Group is a leading manufacturer of construction equipment, loading technology and Emco products. With 5 production facilities, 53 branches and 1632 employees, we generate a total turnover of 610 million euros.
- Established Company
- Onsite, Hybrid
- Industry, Production
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