Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will oversee the system operations of Geos applications, resolve issues independently, create reports, and collaborate closely with stakeholders on compliance topics and process documentation.
Job Technologies
Your role in the team
- The Geos Core and Service team plays a vital role in supporting and advancing key platforms responsible for custody and settlement processes within Group Prime Services.
- The team's primary focus areas include ensuring system reliability and monitoring during service hours between 8:00 and 18:00.
- In addition, the team provides essential support for several applications and interfaces, which are critical for custodial accounts and related compliance processes.
- Be responsible for the operation, monitoring, and issue resolution of the system of applications.
- Run daily operations and work independently on tasks and requests from our stakeholders, following the incident resolution steps if necessary.
- Create reports (SQL) for different stakeholders and maintain and execute the UA testing.
- Communicate with the users for solving issues, analyzing problems and getting in contact with the vendors independently.
- Become a substitute for dedicated topics and drive them proactively as a responsible SPOC.
- Collaborate with the team in upcoming projects as well as in daily operations.
- Creation and maintenance of process documentation in compliance with regulatory requirements within the IT process framework.
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Our expectations of you
Education
- Education in Computer Science or similar.
Qualifications
- Sound knowledge of tools like Jira, Confluence, Grafana, and Service Now.
- Proactive and communicative attitude to be in contact with our users, stakeholders and vendors to clarify open questions as well as creating requirement specifications.
- Willingness to learn new technologies and think outside of the box to challenge processes for further improvement.
- Fluency in English and at least B2 level German proficiency, as some tasks require reading and speaking German.
Experience
- Work experience in application management in banking or a related field.
- Experience in maintaining, monitoring, analyzing, and troubleshooting applications along with their supporting systems and interfaces.
- Experience with AI tools to support efficiency.
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Benefits
Work-Life-Integration
More net
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Topics that you deal with on the job
Job Locations
This is your employer
Raiffeisen Bank International AG
Wien, Wien
The Raiffeisen Bank International AG (RBI) is a leading commercial and investment bank in Austria and also considers Central and Eastern Europe (CEE) to be its home market. In CEE, the RBI has a tightly knit network of subsidiaries, leasing companies, and a variety of specialized financial service providers in 17 markets.
Description
- Company Size
- 250+ Employees
- Founding year
- 2010
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)4.1
Career Growth
4.0Culture
4.4Workingconditions
4.7Engineering
3.6
Application Manager for Geos Services
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
