Job
- Level
- Senior
- Job Field
- Application, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 70.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will design tailored ServiceNow architectures, lead implementations, advise clients on best practices, and manage project teams to successfully deliver ServiceNow solutions.
Job Technologies
Your role in the team
- As a Senior Architect for ServiceNow at Capgemini, you are the strategic mind behind powerful platforms that make businesses smarter, faster, and more efficient.
- You combine technological excellence with a deep understanding of business goals – and align both.
- You develop customized ServiceNow architectures that take into account both technical requirements and strategic business objectives.
- You lead the implementation of the ServiceNow platform – including configuration, customization, and integration into existing system landscapes.
- You are the primary contact for our clients, understand their challenges, and advise them on best practices and innovative solutions.
- You will take on the leadership and supervision of project teams and ensure that ServiceNow projects are implemented efficiently and successfully.
- You guarantee that all solutions meet Capgemini's high quality standards — in terms of performance, scalability, and security.
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Our expectations of you
Qualifications
- You are proficient in ServiceNow development, scripting, and integration with third-party systems.
- You can translate complex business requirements into scalable, high-performance, and sustainable architectures.
- You communicate confidently in German and English (C1) – both within the team and with clients.
- At least one relevant ServiceNow certification: CTA, CAD, CIS (ITSM, ITOM, ITAM, ITBM, CSM, HRSD, SecOps, GRC, SPM, FSM, App Engine, ...), CAS (PA, VA, CM), CSA, etc.
- In-depth expertise in ITSM, ITIL processes, and IT operational model/SIAM.
Experience
- You bring several years of solid experience in the design, implementation, and pre-sales of ServiceNow solutions – including a deep understanding of the various modules.
- You have experience leading project teams (Agile SCRUM/SAFe, Waterfall) and consistently keep timelines and objectives in focus.
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What we offer
- We understand the importance of flexible working arrangements, which is why we offer home office and flexible working hours or the opportunity to work in selected EU countries through our FlexAbroad program.
- You will be in an environment where you can maintain a healthy work-life balance.
- Our range of professional development programs and various positions is designed to support you in exploring a world full of opportunities.
- Equip yourself with valuable certifications in key areas and the latest technologies such as GenAI, ServiceNow, and others.
- We offer additional benefits such as regular team and company events, monthly meal vouchers, the annual Wiener Linien pass, massages at the office, and much more.
- Collective agreement for employees in Information and Consulting, salary starting from 70,000 euros gross per year, with market-conform overpayment depending on qualifications and experience.
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Benefits
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Topics that you deal with on the job
Job Locations
This is your employer
Capgemini
Wien
Capgemini is one of the world's leading providers of management and IT consulting, technology, and outsourcing services. With its European origins, Capgemini advises customers on the development and implementation of growth strategies as well as on the use of new technologies.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
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(1 Review)3.6
Engineering
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3.7Career Growth
3.0Workingconditions
4.3