Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 48.042 € Gross/Year
- Location
- Salzburg
- Working Model
- Onsite
Job Summary
In this role, you handle service requests and incidents in 1st/2nd level support, assist users with software applications, and manage IT equipment while collaborating closely with external partners and IT projects.
Job Technologies
Your role in the team
- Handling of service requests and incident reports within the scope of 1st/2nd-level support via ticketing system, as well as user support for software applications, are part of your responsibilities.
- The role as an interface to our external maintenance partners and colleagues, and working on IT infrastructure projects, bring you joy.
- The delivery, management, and maintenance of IT devices in the client sector are among your responsibilities.
- You are responsible for the smooth resolution of functional and performance issues as well as for general user management.
- You also assist with software distribution and update implementation.
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Our expectations of you
Education
- You have completed training in the IT field or possess a comparable qualification through your several years of experience in IT user support.
- You are ready to complete the necessary training as part of the SV career.
Qualifications
- Knowledge of the most common Microsoft platforms (especially Windows 11 and Active Directory) as well as expertise in central software deployment, printer management, and client hardware characterize you.
- Your working style is characterized by a high level of customer orientation and service readiness.
- Flexibility regarding availability for calls and travel, as well as very good German skills, complete your profile.
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What we offer
- Use the option for additional days off within the framework of flexible working hours.
- Faster onboarding – Structured onboarding process with support.
- Half of your statutory lunch break counts as working time with us.
- Flexible working hours and occasional mobile office – work-life balance is important to us.
- We offer a monthly allowance of €50.85 per child.
- We guarantee you a regular salary increase.
- Transparency in classification – relevant prior work experience in accordance with the service regulations is taken into account.
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Benefits
Health, Fitness & Fun
- 🤫Relaxation Rooms
- ⚽️Tabletop Soccer, etc.
- 🚲Bicycle Parking Space
- ♿️No Physical Barriers
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
Work-Life-Integration
- 👔Textile Service
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
Food & Drink
More net
Job Locations
This is your employer
AUVA
Wien
We, as the AUVA, are part of Austrian social security and offer all the benefits of statutory accident insurance: prevention, treatment for accidents, rehabilitation and financial compensation. Our employees provide care throughout Austria to our patients in five accident hospitals at seven locations and four rehabilitation facilities. In addition, we advise our insureds and businesses through our customer service staff as well as through our field staff.
Description
- Company Size
- 250+ Employees
- Founding year
- 1947
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Banking, Finance, Insurance
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)Workingconditions
4.5Career Growth
3.5Culture
4.7Engineering
4.2
IT System Administrator Support
- Salary
- from 48.042 € Gross/Year
- Location
- Salzburg
- Working Model
- Onsite
- Diversity
- Open for all genders
