Job
In this key position, you shape IT infrastructure and security strategy, ensure stable operations, and lead the transformation to an internal organization while guiding your team in cloud technologies and security architectures.
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Your role in the team
- Together with our Director of IT Infrastructure & Security, you will ensure the stable, secure, and future-proof operation of the entire IT infrastructure as well as the information security of the FMTG Group.
- Hotels, Residences, Camps, and Offices must always have access to high-performance and fault-tolerant IT – for this, you work together with your team and help protect the company from cyber risks.
- You start as Deputy Director of IT Infrastructure & Security – a newly created position directly beside our long-standing Director of IT Infrastructure & Security, who will continue to lead the department.
- Over the next 12–18 months, you will work closely together: you will bring your own professional input from the start, gradually grow into your role, and develop your area of responsibility in close coordination with him.
- Above all, you will actively shape the department during a crucial phase: We are developing IT Infrastructure & Security from a heavily outsourcing-oriented model to an independent, internal organization with clear processes, measurable services, and modern cloud architecture.
- You will shape this transformation together with the Director and as a strategic sparring partner of the CTO, responsible for parts of the infrastructure and security roadmap, and implement it operationally with your team.
- Shared responsibility for the stable 24/7 operation of the IT infrastructure (data centers, networks, Wi-Fi, telephony) at all hotel and office locations, including monitoring, backup/recovery, and business continuity – in close coordination with the Director.
- Active involvement in the transformation of the department: Co-developing a modern operational model with ITSM processes (Incident, Change, Problem), KPIs, and SLAs, supporting the gradual insourcing of previously outsourced services, and assisting in the further development of the team.
- Contribution to the further development of the cloud strategy (Azure, Kubernetes, Microsoft 365) and the consolidation of the system landscape together with Software Engineering & Integration.
- Shared responsibility for information security: security architecture, vulnerability and patch management, penetration testing, incident response, risk assessments, as well as implementation of regulatory requirements including reporting.
- Support in managing external service providers and managed service partners, including contract, SLA, and escalation management.
- Participation in the planning and management of the infrastructure and security budget (CAPEX/OPEX) as well as the evaluation and selection of new technologies and partners.
- Participation in company-wide IT projects (rollouts, migrations, security programs), IT integration during acquisitions including due diligence.
- Professional support for IT construction projects, which remain under the responsibility of the Director – with the aim of gradually taking over this area during the handover process.
- Technical leadership of selected subareas of the international team (Vienna, Croatia, Italy) with increasing responsibility, involvement in coaching and team development as well as in building a service- and security-oriented culture.
Our expectations of you
Education
- Completed technical education (HTL, FH, TU or similar) or equivalent qualification.
Qualifications
- Proven success in IT transformations, e.g., cloud migration, insourcing/provider switch, or establishing an operating model.
- Solid knowledge in IT infrastructure management (data center, network, Wi-Fi), information security management, and security operations, as well as the willingness to actively engage in critical situations.
- Strategic and entrepreneurial thinking, decisiveness even in uncertain situations, and resilience in incident scenarios.
- Strong communication skills, negotiation skills, and stakeholder management up to executive level.
- Fluent in German and English, willingness to travel (approximately 20%) to sites and construction projects, driving license B.
Experience
- At least 7 years of professional experience in IT infrastructure and security environment, with disciplinary leadership experience.
- Experience in provider and vendor management, contract and SLA negotiations, as well as in budget control (CAPEX/OPEX).
- Microsoft 365/Azure and hybrid architectures, Identity & Access Management (Entra ID, MFA, Zero Trust), ITIL, MDM, Data Protection, OT/IoT Security, as well as industry experience in hospitality/tourism (PMS, POS, guest systems).
What we offer
- A key position with a high degree of creative freedom and an onboarding process guided by your experienced predecessor.
- A clear development perspective towards departmental management, embedded in flat hierarchies and short decision-making paths.
- International environment with a diverse range of projects from hotels and resorts to camping and crowdfunding investment.
- Flexible working hours and the possibility of working from home.
- Modern office in a central location (1020 Vienna).
- Further education and certifications.
- Attractive discounts at our hotels and resorts.
- For this position, we offer a gross monthly salary of €7,500 to €8,500 (all-in), depending on qualifications and experience.
Benefits
Health, fitness & fun
Food & drink
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
The Falkensteiner Michaeler Tourism Group (FMTG) is one of the leading regional providers and developers of tourist products and services in Central Europe. The FMTG dedicates itself to all facets of tourism development - from planning and building hotels, residences, serviced apartments or mixed-use properties to operating them and selling them.
- Established Company
- Hybrid, Onsite
- Hotel and Restaurant Industry, Tourism
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