Job
- Level
- Experienced
- Location
- Gemeinde Fügen
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
Job Summary
In this role, you will address incident reports, prioritize them in a ticketing system, and assist users with IT questions. Additionally, you will configure hardware and handle software distribution while liaising with external service providers.
Your role in the team
- Contact person for end users.
- Acceptance of error and malfunction reports.
- Prioritization, classification, and documentation of disturbances and requirements in a ticketing system.
- Consulting and support for users on IT issues.
- Hardware configuration.
- Interface between users, second-level support, external service providers, and departments.
- Operating system and software deployment as well as configuration.
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Our expectations of you
Education
- Completed training as an IT specialist for system integration (m/f/d), system electronics technician (m/f/d), or several years of professional IT experience.
Qualifications
- Systematic and reliable work approach.
- Open and friendly manner.
- Good English skills.
Experience
- Experience in customer and user support.
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What we offer
- Market-competitive remuneration, individualized onboarding, team-oriented environment, in-house training, flexible working hours, bonus schemes, company pension scheme, asset-building benefits, employee discounts, long-term perspective, successful family-owned corporate group.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Job Locations
About Your Employer
Binderholz Group
Fügen, Jenbach, Hallein, Kösching, Oberrot, Baruth/Mark
For more than 60 years, the Binder name has been synonymous with tradition, quality, and reliability in the wood industry. What started as a small sawmill has grown into a leading company that is equipped with the latest technology and production methods.
Description
- Company Size
- 250+ Employees
- Founding Year
- 1950
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Handcraft, Trade, Industry, Production, Agriculture, Silviculture
Employer reviews
by devworkplaces.com
Total
(4 Reviews)3.5
Culture
3.7Career Growth
3.6Engineering
3.2Workingconditions
3.8
IT Supporter
- Location
- Gemeinde Fügen
- Working Model
- Onsite
- Diversity
- Open for all genders
