Job
You will be responsible for the installation, administration, and system monitoring in the Microsoft environment, handling tickets, and supporting clients both remotely and on-site.
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Job technologies
Your role in the team
- In this exciting and varied role, you’ll be the first point of contact for incoming questions and requests related to the Microsoft environment.
- You ensure that tickets are handled on time and properly documented.
- You are responsible for installing and administering client, server, and network solutions for our customers.
- Together with the team, you support our existing customers remotely and on-site.
- You will take over ongoing system monitoring and the associated troubleshooting.
Our expectations of you
Education
- You have IT training (e.g. an HTL qualification is an advantage) or professional experience.
Qualifications
- You have excellent written and spoken German skills.
- You are a motivated, punctual, service-oriented, open-minded individual with a healthy degree of assertiveness.
- You are comfortable working independently and taking ownership.
- As a communicative person, you’re in constant contact with your colleagues and customers.
- Willingness to travel regionally and, if required, throughout Austria
Experience
- You have knowledge of or experience with firewall and network systems, as well as client operating systems and Microsoft 365.
- Ideally, you have some initial experience with ticketing applications.
What we offer
- With us, you can put your ideas into practice directly and actively shape processes.
- We foster an open, informal culture and work together as equals.
- Whether you choose a specialist or leadership career path, you decide your direction—and we’ll support you along the way.
- We’re happy to provide financial support for your education and professional development goals.
- Your contributions don’t go unnoticed: regular feedback and celebrating successes together are a given here.
- You work on diverse projects that create real value.
- As Vienna’s most family-friendly medium-sized company, we offer you stability and long-term prospects.
- We’re more than just colleagues—whether it’s after-work drinks, hiking, skiing, or Oktoberfest, our fit@MP2 program organizes a wide range of activities, and we’re happy to cover the costs.
- Flexible working hours and tailored solutions help you achieve the right balance between work and personal life.
- We work on innovative, highly automated solutions for our customers and offer a dynamic, motivated team as well as challenging and varied IT projects.
- The minimum salary under the collective agreement is at least EUR 3,155 gross for full-time employment (38.5 hours per week; according to the IT collective agreement 2026; Austria/standard level). Depending on your professional experience, skills and the opportunities they offer within the company, we are happy to pay more.
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
Wien, Graz, Zwettl-Niederösterreich
MP2 IT-Solutions has been developing software, web, and app solutions based on various technologies for over 20 years now. We have two teams working on web and app projects as well as our medical software solutions. Our medical software is particularly innovative and we are market leaders in Austria in some areas. We see ourselves here as the driving force behind innovation.
- 50-249 Employees
- 1999
- German
- Established Company
- Onsite
- Internet, IT, Telecommunication
Employer reviews
- Engineering
- 3.3
- Working conditions
- 3.3
- Team culture
- 3.7
- Career growth
- 2.7
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