Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 42.000 € Gross/Year
- Location
- Wiener Neustadt
- Working Model
- Onsite
Job Summary
In this role, you will handle daily 1st and 2nd level support requests, maintain IT systems, assist in IT projects, and manage documentation and asset management tasks.
Job Technologies
Your role in the team
- Provision of daily 1st and 2nd level IT support for our users and departments.
- Processing of technical customer inquiries.
- Asset management & documentation of existing services, configurations, and processes.
- Support and maintenance of clients, applications, servers, and networks.
- Participation in the execution of IT projects.
- Coordination and collaboration with external service providers.
- Participation in IT on-call duty.
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Our expectations of you
Education
- Completed technical education (HTL or apprenticeship) with an IT focus and at least three years of relevant professional experience.
Qualifications
- Basic knowledge of network technology with Lisowie ITIL knowledge is advantageous.
- Very good German and good English skills (spoken and written).
- Willingness to be on call (working with the company bike).
- Problem-solving skills and the ability to maintain an overview and clarity across various tasks.
- Team spirit, communication skills, as well as proactive, structured, and independent working style.
Experience
- Experience in First- and Second-level IT support as well as in working with IT ticketing systems is desirable.
- Experience with the MS Windows operating system (Client, Server); Linux knowledge is advantageous.
- Experience working with Active Directory.
- Experience in managing user accounts and permissions in M365.
- Experience in the MS Domain environment as well as with iOS and Android.
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What we offer
- For legal reasons, we are obliged to point out that the minimum salary for this position is EUR 42,000.00 gross annually (based on full-time employment), with a willingness to pay above this amount depending on professional qualifications and experience.
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Job Locations
This is your employer
EBG MedAustron GmbH
Wiener Neustadt
The construction and operation company MedAustron (EBG MedAustron GmbH) is realizing the center for ion therapy and research, MedAustron, in Wiener Neustadt.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Science, Research
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.8
Culture
5.0Career Growth
3.8Workingconditions
3.8Engineering
2.7
IT Support Engineer
- Salary
- from 42.000 € Gross/YearNet salary converted from the gross salary in the job ad.from 30.803 € net/Year
- Location
- Wiener Neustadt
- Working Model
- Onsite
- Diversity
- Open for all genders
