Job
- Level
- Lead
- Job Field
- IT, Software, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.954 to 4.611€ gross/month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will design the architecture of an intelligent platform, develop and evaluate autonomous agent systems, and implement security architectures to create reliable, safe software solutions.
Job Technologies
Your role in the team
- The Agentic Ecosystem team is building the foundation for AI-native enterprise software.
- We create platform capabilities that allow AI agents to understand context, discover tools, invoke capabilities, and execute governed actions across TeamViewer products and connected third-party systems.
- The work sits at the core of agentic experiences: MCP servers and clients, tool catalogs, context assembly, orchestration, evaluation, observability, secure integration patterns, and production-grade guardrails.
- The goal is to make agent behavior reliable, measurable, auditable, cost-aware, and safe for enterprise use.
- You will help define how autonomous agents become trusted components of real-world software, not experiments or demos.
- This means combining strong engineering standards, AI-native development practices, human accountability, and customer trust.
- Join us if you want to build the ecosystem that will power the next generation of intelligent digital work.
- Own the architecture of TeamViewer’s agentic platform, including Tia, third-party agents, tool use, retrieval, memory, orchestration, and governed actions across TeamViewer ONE.
- Define reference architecture for MCP servers and clients, tool catalogues, context assembly, memory, orchestration, and trust boundaries.
- Establish evaluation and observability discipline by defining quality criteria, tracing agent behavior, catching regressions before release, and using results to guide architectural decisions.
- Set pragmatic positions on model choice, routing, fallback behavior, cost governance, vendor dependency, and production reliability.
- Design safety architecture with security partners, covering prompt injection containment, permission models, tenancy isolation, auditability, and AI component risk.
- Guide teams hands-on through early project phases, conduct architecture and design reviews, mentor senior engineers, and maintain clear architecture documentation for both engineers and agents.
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Our expectations of you
Education
- Solid knowledge of software licensing, open-source compliance, and AI dependency risk, complemented by a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
Qualifications
- Proven track record of bringing AI solutions into enterprise production environments, with a strong understanding of security, compliance, multi-tenancy, cost management, reliability, and operational excellence at scale.
- Strong ability to evaluate AI systems responsibly by defining quality standards, developing evaluation approaches, interpreting results, and identifying real-world failure modes.
- Deep understanding of common AI model failure modes, including hallucinations, context degradation, prompt injection, non-determinism, and silent regressions, as well as the architectural controls required to mitigate them.
- Regular use of AI coding agents, combined with critical review practices and accountability for correctness, security, maintainability, and architectural alignment.
- Ability to communicate complex architectural concepts effectively to both technical and non-technical stakeholders, balancing business value with technical considerations while collaborating across global teams.
Experience
- 10+ years of software engineering experience, including demonstrated expertise in complex architectures, strong Python and TypeScript skills, and deep knowledge of distributed systems.
- Extensive experience designing and delivering agentic systems, including tool-using agents, MCP or comparable protocols, retrieval, context engineering, multi-agent orchestration, and evaluation frameworks.
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What we offer
- Onsite onboarding at our HQ office for an optimal start.
- An attractive compensation package above the collectively agreed minimum basic salary (according to the IT-KV, Regelstufe with classification ST1/rule: EUR 3,954, with ST2/rule: EUR 4,611 gross/month).
- 28 days of well-deserved holidays.
- Great benefits package including company achievement bonus.
- Special terms for local gyms.
- Access to Corporate Benefits platform with many discounts.
- Regular team events and company-wide celebrations.
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.
- Work From Abroad Program allowing up to 40 days of work outside your contracting country.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
TeamViewer GmbH
As the leading provider of remote connectivity solutions, TeamViewer enables its users to connect everything, everywhere, and anytime.
Description
- Company Size
- 50-249 Employees
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
AI Software Architect
- Salary
- 3.954 to 4.611€ gross/monthEstimated net salary based on the gross salary in the job ad.2.702 to 3.025 € net/month
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
