Data Analyst Customer Relations

Magenta Telekom

Job

In this role, you will develop dashboards and reports using Tableau or Excel, analyze data to identify trends, and ensure data quality through checks and troubleshooting. You will engage with stakeholders to create precise reporting solutions.

Job summary

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Job technologies

Your role in the team

  • Create, develop, and maintain dashboards, reports, and data visualizations in tools such as Tableau, Excel, or internal systems.
  • Analyze data, identify trends, and derive clear, actionable insights from them.
  • Ensure data quality through plausibility checks, automated validations, and troubleshooting.
  • Process regular and ad-hoc reporting and analysis requests efficiently and reliably.
  • Capture stakeholder requirements, analyze them, and translate them into suitable reporting and analytics solutions.
  • Utilize AI tools for data analysis, automation, and the further development of data-driven use cases and processes.
  • Optimize existing reporting and data processes and actively drive the development of the data analytics landscape.

Our expectations of you

Qualifications

  • Do you analyze, interpret, and visualize data securely, e.g., with Tableau and Excel, understand end-to-end reporting processes, and derive well-founded recommendations for action from them?
  • You work in a structured, independent, and solution-oriented manner, prepare complex content in an understandable way for different target groups, and communicate confidently in German and English?

Experience

  • Do you have very good Oracle SQL skills, solid Data Warehouse knowledge, and experience in analyzing large data sets, ideally with CRM systems like Salesforce?

What we offer

  • For this position, a minimum monthly gross salary of €3,523.02 based on full-time employment (38.5 hours per week) is provided according to our collective agreement for telecommunications.
  • We will discuss your actual salary with you personally.
  • We base our offer on your individual qualifications and experience and provide you with an appropriate, attractive overpayment.

Benefits

Topics you will work on

Job locations

About your employer

Magenta Telekom

Graz, Wien

With over four million customers, or SIM-card holders, T-Mobile Austria is the nation's second largest mobile phone service provider with a market share of around 32%. The company's heart lies in its 1,300 employees.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Internet, IT, Telecommunication

Employer reviews

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Data Analyst Customer Relations

Magenta Telekom