Job
- Level
- Experienced
- Location
- Kremsmünster
- Working Model
- Onsite
- Job Field
- IT, Support, Database
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 39.200 € gross/year
Job Summary
In this role, you will analyze technical inquiries and assist users with our software solution, conduct error analyses, and document findings in the ticketing system.
Job Technologies
Your role in the team
- Technical support and competent assistance to users with a modern software solution.
- Analysis, traceability, and structured resolution of technical issues.
- Conducting error analyses and documenting them in a ticketing system.
- Passing on complex technical topics to the development department.
- Technical support and knowledge transfer to the first-level support.
- Close collaboration with interdisciplinary teams (Development, QA, Product Management, UX).
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Our expectations of you
Education
- Completed IT education (HTL, FH, university or equivalent).
Qualifications
- Strong technical understanding as well as analytical and solution-oriented thinking.
- Very good spoken and written German skills, at least technically proficient in English reading.
- Good knowledge of SQL databases, common SQL tools, and MS Office.
- Structured, resilient work approach and strong team skills.
- Enjoyment of clean documentation and building knowledge databases.
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Benefits
Higher Take-Home Pay
Work-Life-Integration
Health, Fitness & Fun
Job Locations
More about the Recruiting Agency
Trenkwalder Personaldienste GmbH
Trenkwalder Personaldienste GmbH, established in 1985, is a reputable company based in Vienna, specializing in personnel services. It offers a wide range of solutions, including personnel consulting and temporary employment, known for its tailored approaches.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT support staff
- Salary
- from 39.200 € gross/yearEstimated net salary based on the gross salary in the job ad.from 29.115 € net/year
- Location
- Kremsmünster
- Working Model
- Onsite
- Diversity
- Open for all genders
