Job
- Level
- Lead
- Location
- Marktgemeinde Wolfurt
- Working Model
- Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop IT teams in Austria, ensure efficient end-user support, and take responsibility for IT onboarding as well as local infrastructure and cybersecurity strategies.
Job Technologies
Your role in the team
- Leadership, development, and coaching of IT teams in Austria; establishing clear roles, representations, and broad knowledge sharing.
- Ensuring high-quality, reliable end-user support for the headquarters and the Austrian sites, including transparent escalation and service processes.
- End-to-End responsibility for a professional IT onboarding: workstations, devices, access rights, permissions, licenses, and applications are prepared, tested, and documented in a traceable manner in a timely manner.
- Responsibility for the operation and further development of the locally managed core technologies: LAN, WAN, WLAN, servers, workplace, printing, telephony, and conferencing solutions, as well as defined IT/OT interfaces.
- Ensuring stability, cybersecurity, compliance, business continuity, monitoring, as well as lifecycle and patch management within the agreed scope of responsibilities and in close coordination with Corporate IT.
- Further development of IT Service Management, Service Catalog, Documentation, and Knowledge Management. You manage service quality based on agreed KPIs, SLAs, and Experience Metrics.
- Close collaboration with Corporate IT in the areas of Cloud, Network, Data Center, Identity, Workplace, Security, and ITSM, as well as the binding implementation of group-wide standards and roadmaps.
- Establishment of an Austria-wide IT organization with unified responsibilities, standards, budgets, and high service quality at all Doppelmayr locations in Austria.
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Our expectations of you
Education
- A completed degree with an IT, technical, or business focus is advantageous.
Qualifications
- Strong leadership, coaching, and conflict resolution skills; enjoy developing people, delegating responsibility, and creating resilient structures without knowledge monopolies.
- Excellent communication and strong stakeholder management with business units, management, and corporate IT.
Experience
- Several years of experience as an IT Manager or in a comparable leadership role with overall responsibility for IT support, workplace, and infrastructure, ideally in a manufacturing company with multiple locations.
- High service and process orientation, experience with ITIL or IT Service Management, and a strong focus on measurable quality and continuous improvement.
- Strategic yet pragmatic working approach with experience in roadmaps, budget planning, project management, supplier management, cyber security, compliance, and business continuity.
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What we offer
- The annual minimum base salary is based on the collective agreement (KV) of the metalworking industry.
- The actual salary is aligned with the Vorarlberg salary level and, depending on professional training and experience, exceeds the collective agreement.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Doppelmayr Seilbahnen GmbH
Wolfurt
Doppelmayr/Garaventa is the world's leading manufacturer of cable cars and ropeways, with production facilities and sales offices in more than 35 countries.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
Employer reviews
by devworkplaces.com
Total
(1 Review)3.9
Culture
4.3Workingconditions
4.5Engineering
3.2Career Growth
3.8
Head of IT Austria & HQ
- Location
- Marktgemeinde Wolfurt
- Working Model
- Onsite
- Diversity
- Open for all genders
