Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.104 € gross/month
- Location
- Villach
- Working Model
- Onsite
Job Summary
In this role, you handle IT inquiries and issues, respond to employee questions about systems, document disruptions in the ticketing system, and set up new hardware and software.
Job Technologies
Your role in the team
- Focus on 1st-Level Support
- Processing requests and issues in the IT sector and resolving technical disruptions
- Answering questions from employees and customers about IT systems and processes
- Documentation and tracking of issues and solutions using a ticketing system
- Setup of new hardware and software components
- Support with troubleshooting
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Our expectations of you
Education
- Completed technical training (apprenticeship/HTL/university)
Qualifications
- Good understanding of Windows systems and Office applications
- Knowledge of network technology is an advantage
- Responsibility and Teamwork
- High customer orientation and excellent communication skills
- Good German skills; good English skills
Experience
- Experience in IT support is an advantage
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What we offer
- Onboarding by experienced colleagues
- Long-term perspective and development opportunities
- Appreciative team
- While we look forward to the digital future, we value personal contact and collaboration on-site at our headquarters.
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Job Locations
About Your Employer
Kurzentrum Thermal-Heilbad Warmbad Villach GmbH & Co KG
Villach
Taking a vacation at the Hotel Warmbaderhof is like a dream come true. The hotel lives up to its name – you can enjoy bathing in the therapeutic warm water of the local thermal baths, located in one of Carinthia's most beautiful spots. It's pure relaxation!
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT 1st Level Support
- Salary
- from 3.104 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.234 € net/month
- Location
- Villach
- Working Model
- Onsite
- Diversity
- Open for all genders
