CEYOND Group
2 Jobs
CEYOND Group·Vienna
You assume overall responsibility for managing complex IT and CRM projects as well as programs. You act as the central interface between clients, internal teams, and management. You prepare steering meetings with the top management of our clients,...
Development and implementation of a data strategy. Participation in data governance initiatives. Creation and maintenance of databases and data management systems. Definition of data structures and formats. Ensuring consistent naming and classification...
Design and implementation: Independently design solutions in the areas of digitalization and process automation that meet the requirements of our customers. Requirements analysis: Analyze and understand our customers' business requirements together with...
Management of exciting IT projects: Plan and implement individual ticket system solutions (Zoho Desk) as part of our innovative projects and contribute to the project success with your knowledge and experience. Topic leadership for Zoho Desk: Be or...
First point of contact for technical support: Provide our B2B customers with first-class support and advice on technical questions and issues. Efficient request processing: Analyze and process incoming requests quickly and accurately to ensure high...
1st level support for business applications from B2B customers Re-enactment and analysis of software and hardware problems Independent research into possible causes of problems and solutions Documentation of support cases in our ticket system Internal...
Development and evaluation of an IT strategy derived from the corporate goals Evaluation and implementation of new technologies Active participation in the implementation of ongoing IT projects Administration, configuration and maintenance of the IT...
1st level support for business applications from B2B customers Recreation and analysis of software and hardware problems Independent research of possible problem causes and solutions Documentation of support cases in our ticket system Internal user...
Independent management and support of software development projects Further development of innovative software solutions for sales and marketing automation Development of new software products in cooperation with colleagues from consulting Involvement...
Independent management and support of digitization and IT projects Requirement specifications of new projects or changes to existing projects Technical and professional coordination of requirements with external partners and authorities Recognizing,...
