KOP Job in Austria

In this position, you will handle technical customer complaints in the SPS/PLC field, develop solutions, and autonomously accompany change requests while ensuring effective customer support and application assistance.

In this role, you address technical customer complaints in SPS/PLC control technology, develop and document efficient solutions and Change Requests, and provide global customer support with your expertise.

Our PLC Remote Support technicians are specialists when it comes to rapid but thorough analysis and resolution of various faults via remote maintenance access. The existing teams support customer systems across the globe and combine concentrated...

Processing of technical customer complaints and service requests (problem identification, classification and categorization as well as error resolution) in the area of PLC control technology Effective and efficient customer support Application support...

You are responsible for the development of internal code generators that create configuration files for the PLC program, the internal plant visualization or the virtual commissioning environment You will develop functions to minimize manual...

Troubleshooting occurring system malfunctions and optimizing programs Creation and maintenance of PLC blocks for optimizing systems Supporting the planning departments in preparing tenders for new systems with regard to hardware and software topics...