IT Service & System Manager Job in Vienna

As a Service Manager, you ensure not only that our services are delivered and billed in accordance with the contract, but also strive, with the support of your colleagues, to set real standards in customer orientation. Your area of responsibility in...

Ensuring the completeness and data quality of the Configuration Management Database. Administration of the idoit CMDB until replacement by ServiceNow. Participation in the migration to the future group-wide CMDB (ServiceNow) within a group-wide, virtual...

Acceptance, processing and ongoing monitoring of authorization requests (new user creation, changes and deletions). Periodic internal audit of the granted authorizations including logging. 1st-level support for troubleshooting and problem resolution for...

As an IT Service Manager, you are responsible for the overall eFTI solution throughout its entire lifecycle. They are driving forward the technical and organizational development of the eFTI application, taking into account the legal framework. They...

You are responsible for the service and maintenance of medical devices. You carry out technical acceptance and commissioning of medical systems in local hospitals. In addition to maintenance, you will remotely check our patient data management systems...

To strengthen our IT Service Management team, we are looking for a self-reliant and solution-oriented personality. Together with your team, you are responsible for successful monitoring as well as problem and change management of our IT services. In...

Responsibility for onboarding new and offboarding existing partners and customers. Adaptation of individual order routes and the product portfolio. Project planning, coordination and implementation. Independent testing of the technically implemented...

You design and implement the ICT strategies of the Stadtwerke Group and Wiener Netze in the IT service area. You are responsible for IT service (field service) for 2500 employees in close cooperation with our service provider (WienIT). You will optimize...

As an IT Service & Infrastructure Manager, you are a real all-rounder. You enjoy taking on a variety of operational tasks in a growing company. You will be available to your colleagues both as an IT support expert and as a specialist for our system...

You support the management and employees of our subsidiary in all IT matters. You will work closely with our company's experts (e.g. for IT security, IT architecture) and our subsidiary's IT service providers. You analyze new requirements, coordinate...

Monitoring the quality criteria agreed with customers for the smooth operation of IT services. Participation in the management of commissioned IT service providers with regard to the fulfillment of the agreed performance specifications (SLA parameters)....

You use your expertise to address internal technical issues and are not afraid to be on call. You will be responsible for operational system monitoring and support the further development of our IT service environment. Together with colleagues and...

As IT Service Manager, you are responsible for the support and further development of the ASFINAG planning solution in SAP BW/Integrated Planning. In your role, you are the contact person for the department and have extensive technical know-how for...

You work actively and independently on IT projects of varying size and complexity, thereby supporting the digitalization of processes. Contact person and communication interface to all project participants and advice regarding the technical feasibility...