IT Service & System Manager Jobs in Vienna

In this role, you will coordinate IT service management processes, further develop the IT service catalog and Jira tool, while shaping internal workflows and implementing KPI reporting.

In this role, you will ensure the service lifecycle of the radio infrastructure, standardize system solutions, and manage procurement and stakeholders in line with IT governance requirements.

In this role, you will manage the technical integration of traffic information from various sources and oversee the entire software life cycle to provide high-quality information for traffic projects.

In this role, you will be responsible for the technical integration of traffic information from various sources and manage the entire software lifecycle to provide high-quality data for effective traffic management.

In this role, you define service offerings and support teams with onboarding in ServiceNow while ensuring CMDB quality and evolving ITIL processes.

In this role, you will optimize IT Service Management processes such as Incident and Change Management, train teams, evaluate workflows, and coordinate with the ServiceNow team and international stakeholders.

In this position, you will develop monitoring and event management systems, design processes and policies according to ITIL, and coordinate cross-departmental solutions for ITSM practices.

In this role, you manage IT service processes, optimize the CMDB, develop dashboards for service performance, and implement ITIL standards to ensure stable IT service delivery.

In this role, you will support finance departments through effective IT service management, handle tasks in data warehousing and reporting, and coordinate while analyzing special applications as you gradually take on more responsibility.

In this role, you manage IT service management processes, train teams on process application, and continuously improve these processes. You also act as a contact for the ServiceNow team and take on specialized roles like Change Manager or Problem Manager.

In this role, you ensure the quality of the Configuration Management Database, manage the migration to ServiceNow, expand the database with stakeholder collaboration, and actively support process management.

In this role, you support accounting and controlling by managing the data warehouse, handling ticket and knowledge management, actively participating in reporting, and assisting with special applications.

In this role, you will optimize the CMDB in ServiceNow and manage ITOM modules such as Discovery and Event Management to oversee Configuration Items and ensure data quality.