Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 70.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for ensuring the stable operation of traffic management systems, handling requirement analysis, coordinating change management processes, and ensuring end-to-end service quality through close stakeholder management.
Job Technologies
Your role in the team
- You are responsible for the stable, secure, and cost-effective operation of complex OT/IT services in the field of traffic management.
- As an interface between business units, demand management, architecture, operations, and suppliers, you ensure end-to-end service quality — from requirements gathering through design and implementation to lifecycle and change management.
- They collaboratively develop robust requirements and business cases with demand management and ensure the timely implementation after approval by the Change Advisory Board.
- They define, negotiate, and monitor SLAs based on service catalogs as well as OLAs and UCs, ensuring compliance with KPIs and policies.
- You develop a service design that enables economical, secure, networked, and sustainable solutions, involving architecture partners as well as existing platforms, and assume budget responsibility for this.
- They coordinate the procurement of external services through tenders in accordance with UCs or source internal services via OLAs, and manage the suppliers professionally.
- You are responsible for lifecycle management across the entire service lifecycle and proactively plan releases, patches, and obsolescence.
- They manage the Change Team and plan risks, tests, and rollbacks according to ITIL to ensure smooth changes.
- They ensure stability and availability in operations, manage problems and escalations in a structured manner, and drive continuous improvements forward.
- They manage stakeholders transparently, communicate expectations clearly, and prioritize decisions in a comprehensible manner.
This text has been machine translated. Show original
Our expectations of you
Education
- You have a technical education (HTL, FH, university) in computer science or control/automation engineering.
Qualifications
- You are familiar with ITIL processes in Service Design, Change Management, and ITSM tools.
- You excel in stakeholder management, clear communication, and an analytical, solution-oriented approach to work.
- You have foundational knowledge in OT/IT security and networking, and you communicate at least at C1 level in German and B2 level in English.
Experience
- You have at least three years of experience in traffic or control technology and ideally practical experience with SCADA systems such as XAMControl.
- You have proven project management experience in traditional or agile settings and ideally hold a relevant certification (PMI/IPMA/PRINCE2/Scrum).
- You have experience in SCADA/OT integration or custom software, for example with OPC-UA, PLC, and industrial protocols.
This text has been machine translated. Show original
What we offer
- Creative freedom within a team of passionate IT experts.
- An attractive and appreciative working environment as well as extensive training and development opportunities.
- Up to 50% remote work, a climate ticket, flexible working hours, meal vouchers, and electric pool cars for free use on weekends are just some of our benefits.
- An annual gross salary starting from EUR 70,000, depending on experience.
- Lived diversity and genuine equal opportunities.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
ASFINAG
Klagenfurt, Wien
ASFINAG was founded in 1982 and is a company of the federal government. Our responsibilities include planning, financing, building, maintaining, operating and charging for 2200 kilometers of Autobahnen and Schnellstraßen.
Description
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Construction, Real Estate, Building Services
OT/IT Service Manager for Traffic Management Systems
- Salary
- from 70.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
