Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 1.050 € gross/month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the first point of contact for IT inquiries, handling the analysis and resolution of hardware and software issues, primarily within macOS environments.
Job Technologies
Your role in the team
- First point of contact for our colleagues' IT questions - by phone, in writing, and on-site.
- Analysis and resolution of hardware, software, and network issues; with a focus on macOS environments.
- Installation, configuration, and maintenance of workstations, end devices, and IT systems.
- Management of hardware and software as well as support in their procurement and deployment.
- Management of the IT inventory in Linz and maintenance of the central hardware database, including recording and managing devices as well as IT resources.
- Administration of users, access rights, and resources across various IT systems, such as Active Directory.
- Creation and ongoing maintenance of IT documentation, FAQs, and protocols.
- Contributing as needed to IT projects and taking on clearly defined subtasks.
- Communication and coordination with external IT service providers as needed.
- IT support for events - on-site or online, approximately two to three times a year.
- Ongoing technical review and approval of IT invoices as well as internal recharge billing.
- Participation in the development of the annual IT budget.
- Support in maintaining data in the member database.
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Our expectations of you
Education
- Ongoing or completed IT training, such as apprenticeship, HTL, FH, or university, or a comparable education with a technical focus.
Qualifications
- A friendly, communicative, and solution-oriented personality as well as clear written communication.
- Structured, precise, and independent way of working.
- Proficiency in German at least at C1 level, both spoken and written.
- Willingness to participate in approximately two to three on-site meetings or business trips per year to other locations, especially to Vienna and St. Pölten.
Experience
- Basic understanding of IT hardware and software; initial experience in IT support, helpdesk, or a comparable assistant role is advantageous.
- Experience in support of Windows 10/11 and macOS; basic knowledge of SQL is a plus.
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What we offer
- A meaningful activity within an organization committed to organic farming and sustainability.
- Independent work within a dedicated team, scope for creativity, and collaboration on an equal footing.
- Flexible working hours by arrangement; home office is possible in coordination with the team and depending on the respective tasks.
- Opportunities for professional and personal development as well as insights into the work of a dynamic association.
- The gross salary for 15 hours per week starts at EUR 1,050, depending on professional experience.
- Compensatory time off will be granted for overtime hours worked.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Job Locations
About Your Employer
Bio Austria
bio austria ein Verband der österreichischen Biobäuerinnen und Biobauern und damit die Vertretung der biologischen Landwirtschaft in Österreich.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT support
- Salary
- from 1.050 € gross/monthEstimated net salary based on the gross salary in the job ad.from 891 € net/month
- Location
- Linz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
