Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.500 € Gross/Month
- Location
- Steyr, Linz, Wels, Enns
- Working Model
- Onsite
Job Summary
In this role, you will handle 1st level support, manage onboarding and offboarding processes, optimize IT workflows, and implement security measures while closely collaborating with internal and external partners.
Your role in the team
- 1st level support as well as assistance in 2nd level for users and IT infrastructure
- Support of end devices, networks, and interface to external IT partners
- Execution of onboarding and offboarding including user and permission management (AD/IAM)
- Patch, update, and lifecycle management for systems and applications
- Implementation and documentation of IT security measures as well as raising awareness among employees.
- License management as well as maintenance of system and operational documentation
- Participation in IT processes (Incident, Change, Problem Management)
- Support for IT projects (e.g., rollouts, migrations)
- Ongoing optimization and automation of workplace and support processes
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Our expectations of you
Qualifications
- High service orientation and a strong hands-on mentality
- Good understanding of IT systems, infrastructure, and processes
- Basic knowledge of IT security and data protection
- Interest in further development, especially towards automation
- Structured, independent, and solution-oriented way of working
- Strong communication skills, team spirit, and reliability
Experience
- Experience in IT support or workplace management
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What we offer
- A stable, responsible role with a direct impact on the daily work of employees.
- Modern IT environment with development prospects towards automation / application
- Close collaboration with IT management and business units
- Freedom of design in the further development of processes and tools
- Attractive salary starting from €3,500 gross/month with a clear willingness to overpay depending on experience
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
FIDELIS Recruitment GmbH
FIDELIS Recruitment GmbH specializes in personnel placement, outplacement, and personnel consulting. With extensive experience in recruiting, the company offers high-quality services and places special emphasis on the "Cultural Fit" of candidates.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support/Workplace Manager
- Salary
- from 3.500 € Gross/Month
- Location
- Steyr, Linz, Wels, Enns
- Working Model
- Onsite
- Diversity
- Open for all genders
