Job
In this role, you will monitor and maintain hybrid IT infrastructures, conduct performance analyses, and implement backup solutions to ensure smooth cloud and datacenter operations.
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Job technologies
Your role in the team
- Ensuring reliable day-to-day operations of datacenter and cloud infrastructure environments.
- Operating, monitoring, and maintaining hybrid infrastructure, including servers, virtualization platforms, storage, backup, and cloud services.
- Managing and optimizing system performance, availability, and capacity.
- Executing incident, problem, and change management processes in alignment with ITIL practices.
- Providing 2nd and 3rd level support, including troubleshooting and root cause analysis of complex incidents.
- Maintaining and operating Active Directory and Entra services (identity, authentication, policies).
- Implementing and maintaining backup and recovery solutions (e.g., Veeam) and ensuring disaster recovery readiness.
- Collaborating closely with Architecture teams to implement new solutions and ensure smooth transitions into operations.
- Ensuring compliance with IT security policies in coordination with the CISO.
- Maintaining accurate and up-to-date technical documentation and operational procedures.
- Monitoring infrastructure health and proactively identifying risks and improvement opportunities.
- Coordinating with external providers and vendors for support and service delivery.
- Supporting automation and continuous improvement of operational processes.
Our expectations of you
Education
- High degree of reliability, responsibility, and ownership.
Qualifications
- Good command of the English language (reading, writing, speaking).
- Strong operational mindset with focus on stability, reliability, and service quality.
- Certifications fitting to the job are welcome.
- Basic-to-intermediate knowledge in networking technologies.
- Structured, solution-oriented working style with strong troubleshooting skills.
- Strong service and customer orientation when working with internal users and external partners.
- Team player with good self-organization and ability to work under pressure.
- Willingness to travel.
Experience
- Hands-on experience in operating complex IT environments (virtualization, high availability, global setups).
- Solid experience with Windows and Linux Server, VMware vSphere or comparable virtualization platforms, Backup solutions like Veeam and Cloud platforms, Active Directory.
- Experience with monitoring tools and incident management processes.
What we offer
- Last but not least, under Austrian law, we are required to state the minimum salary for this position.
- This amounts to EUR 47,546.94 gross per year for a full-time role (according to the Metal Industry collective agreement).
- Don't worry - we value experience!
Benefits
Higher take-home pay
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Marchtrenk
We are the leading provider of stamps and laser machines under the Trodat Trotec Holding GmbH umbrella. With our brands Trodat and Trotec, we are number one in the world for stamp production and laser cutting/marking.
- 1912
- Established Company
- Onsite, Hybrid
- Print, Paper, Packaging
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