Job
In this role, you will coordinate the rollout of devices for headquarters and branches, monitor progress, and manage the project team to ensure seamless service delivery.
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Job technologies
Your role in the team
- Axiom Technologies is a global IT services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com
- We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
- Define and manage the device rollout schedule for headquarters and branch users across Austria.
- Schedule, reschedule, and monitor attendance for classroom sessions related to the device rollout.
- Manage the rollout project's shared mailbox and respond to user queries in a timely manner.
- Maintain and update the rollout tracker, ensuring accurate project progress and reporting to stakeholders.
- Coordinate and manage onsite support (OSS) engineers throughout the rollout lifecycle.
- Monitor rollout progress, identify risks, and ensure project milestones are achieved.
- Act as the primary point of contact between the project team, customer, and stakeholders.
- Ensure rollout activities are completed in accordance with project timelines and quality standards.
- Support issue resolution and coordinate with relevant teams to minimize project delays.
Our expectations of you
Qualifications
- Strong organizational, scheduling, and stakeholder management skills.
- Excellent communication and reporting abilities.
- Ability to manage multiple priorities in a fast-paced project environment.
- Fluent English and German language skills are mandatory.
Experience
- Previous experience managing IT rollout, migration, or deployment projects.
- Experience coordinating field engineers or onsite support teams.
- Experience with Microsoft Office, Excel, Outlook, and project tracking tools.
- Experience in large-scale Windows device deployment or hardware refresh projects. ITIL knowledge or project coordination experience is an advantage.
- Experience working in enterprise IT support or End User Computing (EUC) environments is preferred.
- 3+ years of relevant experience.
What we offer
- If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]
Job locations
About your employer
Axiom Technologies, founded in 2014, is an Australian IT service provider specializing in tailored IT solutions and global services. It closely collaborates with system integrators to develop innovative solutions for business challenges.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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